We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,261 reviews.
Efficient service
07/08/12
No comment left by this customer.
07/08/12
Brilliant - exactly what it says on the tin and some!
07/08/12
Brilliant!!
I was very impressed with the service which was easy to book with an instant quote. Cannot fault it.
07/08/12
A great way to sent larger parcels, quickly and cheaply
07/08/12
No comment left by this customer.
07/08/12
Perfect service
07/08/12
No comment left by this customer.
07/08/12
No comment left by this customer.
07/08/12
Easy to use, very professional, will be using again. A big thank you parcel monkey!
07/08/12
And a big thank you for booking with us :-)
Courier have failed to another courier on numerous occasions, this is a parcel which was rejected by the customer after Courier had da
07/08/12
No comment left by this customer.
07/08/12
No comment left by this customer.
07/08/12
Once again excellent all round first class service at competitive rate
07/08/12
late afternoon pick up, but in general good
07/08/12
very good service and always reliable.
07/08/12
Blender hasnt been delivered
07/08/12
Very pleased with the service provided. I am a returning customer and would highly recommend to friends and family. Quick delivery!
07/08/12
Thank you and it's great to see you will be recommending us too!!
excellent best ive ever used keep it up
07/08/12
We will always try our very best.
No comment left by this customer.
07/08/12
No comment left by this customer.
07/08/12
Collection and delivery of the parcels was excellent. Keep it up !
07/08/12
Excellent as always
07/08/12
We have arranged to have parcel collected on 3 occasions, courier has failed to show up on all three. It's unacceptable.
07/08/12
Our Response: On behalf of the courier concerned please accept our apologies for this and we will speak with the courier.
Would be good to be given a specific time for pick up of parcel or make it clear that it will be 9 -5 - this may be a city link prob
07/08/12
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
No comment left by this customer.
07/08/12
No comment left by this customer.
07/08/12
No comment left by this customer.
07/08/12
No comment left by this customer.
07/08/12
Very good service.
07/08/12
No comment left by this customer.
07/08/12
cant improve on this occasion -greta service many thanks
07/08/12
brilliant job. did what I asked very, easy to arrange and promptly executed
07/08/12
No comment left by this customer.
07/08/12
Each time I have used your service I have been completely satisfied
07/08/12
Would be great to have a time for collection of item as it is really hard to be in all day.
07/08/12
driver refused to pick bed up twice, asking for bubble wrap on a £20 used wooden bed!!!!
07/08/12
Our Response: If the couriers believe the item could be damaged, or cause damage in transit then they can refuse to collect.
No comment left by this customer.
07/08/12
No comment left by this customer.
07/08/12
5* company ,very easy to use, and track parcels. Excellent service, very good prices, would not hesitate to recommend to anyone!:)
07/08/12
That's music to our ears, Thank you very much.
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