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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,892 reviews.
My delivery was late and damaged, i am awaiting a response from the e-mail i sent in
21/06/12
Our Response: Sorry to read your item was damaged in transit. Your email will be responded to and I will chase it for you.
Very well organised. Thank you.
21/06/12
Great service as usual.
21/06/12
excellent service, friendly driver would recommend
21/06/12
Excellent prompt service. I will use you again
21/06/12
all services should be like "City Link",very happy... :)))
21/06/12
excellent service,will use it again....
21/06/12
No comment left by this customer.
21/06/12
No comment left by this customer.
21/06/12
Dav (the driver from City link) is always amazing and cheerful!
21/06/12
We always advise our customers to get to know their local driver as they will often work around your needs.
not to good this time been messed about customer on my back for not picking up
21/06/12
Our Response: There is no problem with this order. It was booked on Thursday, collected last Friday and delivered on Monday.
excellent
21/06/12
Excellent service at very competitive price. I always use parcel monkey for big parcels. Very pleased with the service.
21/06/12
Very good service will use again
21/06/12
No comment left by this customer.
21/06/12
No comment left by this customer.
21/06/12
Excellent Service and Fantastic Price Thank You
21/06/12
No comment left by this customer.
21/06/12
WHAT'S TO SAY BRILLIANT ALL ROUND
21/06/12
Very good service, no complaints from a first time user, I'll certainly recommend you.
21/06/12
Thank's very much for making your first booking with us and it's great to see you will be recommending us too.
Quick easy reliable
21/06/12
Excellent service will recommend to family and friends.
21/06/12
That's music to our ears!!
very good service , picked up my parcel one day and it was delivered the very next day , so I would use your services again , thanks agains
21/06/12
No comment left by this customer.
21/06/12
Paid last Thursday. Package still not collected.
21/06/12
We find the service excellent and will continue to use it.
21/06/12
Website excellent. Easy to understand. Prices good. Item collected on time
21/06/12
That's music to our ears!!
All just fine :)
21/06/12
Excellent reliable service! I can always depend on my parcels reaching their destination safely!
21/06/12
More a problem with Courier. They didn't turn up on the agreed date. Had to reschedule for following day, which was a bit of a problem
21/06/12
Service was on time as promised just wish the price was a bit cheaper to our area
21/06/12
The postcode you sent to is in the Highlands so therefore comes with a remote area surcharge I'm afraid.
It took three days before the order was pucked up on a next day service !
21/06/12
Thank you for prompt collection & delivery.
21/06/12
No comment left by this customer.
21/06/12
No comment left by this customer.
21/06/12
No comment left by this customer.
21/06/12
fantastic sevice from city link!! thank you very much!
21/06/12
collected on the friday, unfortunately being the weekend not delivered until the monday. Acceptable as it was the weekend
21/06/12
Saturday deliveries are available for an additional fee.
Excellent service - collection and delivery were done when stated - will use again!
21/06/12
Thank you.
Very pleased with efficient and trustworthy service
21/06/12
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