-1"/>
We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,889 reviews.
very quick and efficient good price
22/06/12
No comment left by this customer.
22/06/12
Always brilliant
22/06/12
Brilliant service as usual. Thank you :)
22/06/12
Great and Hassle free would use again, and have! :-)
22/06/12
Fantastic news!!
No comment left by this customer.
22/06/12
excellent many thanks
22/06/12
boodas job captain
22/06/12
Very good, very helpful thanks
22/06/12
Received complaints from other side to say delivery drivers were extremely rude. Disappointing!
22/06/12
Our Response: Sorry to read that. The delivery drivers work for our courier partners so we will pass on your message for them to take the necessary action.
No comment left by this customer.
22/06/12
You offer a good service. Thank U
22/06/12
Thank you very much for booking with us.
No comment left by this customer.
22/06/12
No comment left by this customer.
22/06/12
No comment left by this customer.
22/06/12
No comment left by this customer.
22/06/12
No comment left by this customer.
22/06/12
The service was good. We were very dissappointed after entering postcodes,received quote and then price jacked up when paying. Not good!
22/06/12
All customers get a quote based on standard UK mainland prices. However should you enter the correct postcodes our system will detect if these are in what the couriers consider are remote. Unfortunately where you live in Scotland is classed as remote by Nightfreight.
Excellent service once again with friendly collection and delivery. Delivered within three days to USA, at a competitive price.
22/06/12
Fantastic news!!
Fantastic service, highly recommend and will definately be using your service again.
22/06/12
Thank you and it's great to see you will be recommending us.
Excllent service
21/06/12
Collection was a day after requested, which was a hinderance. Delivery time was good
21/06/12
Good service let down by the courier. driver who eventually turned up was good though, thanks
21/06/12
Quickly collected and safely delivered. What more can you ask for? Will use again very soon.
21/06/12
That's great news.
Excellent service you couldnt improve anymore for me
21/06/12
No comment left by this customer.
21/06/12
No comment left by this customer.
21/06/12
many thanks
21/06/12
Our Response: No problem, so it should have been 5 stars then......lol
great service thank you
21/06/12
No comment left by this customer.
21/06/12
No comment left by this customer.
21/06/12
faultless service
21/06/12
The parcel took over a week to be delivered although I paid for 2-3 day delivery. Not happy and would not recommend.
21/06/12
Excellent, thank you.
21/06/12
late receipt of package
21/06/12
No comment left by this customer.
21/06/12
It took 7 days to be delivered though I paid for a 2/3 day delivery! Courier outdid themselves on this one!
21/06/12
My delivery was late and damaged, i am awaiting a response from the e-mail i sent in
21/06/12
Our Response: Sorry to read your item was damaged in transit. Your email will be responded to and I will chase it for you.
Very well organised. Thank you.
21/06/12
Great service as usual.
21/06/12
We use cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more