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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,891 reviews.
ive rated very poor as somehow the coyriers have managed to misplace the parcel i sent not sure how with it being 4ft by 3ft???
24/06/12
Our Response: Sorry to read that your item has been misplaced in transit.We will do all we can to assist the courier in finding the item and if not compensate you. Once again on behalf of the courier concerned sorry.
Would be handy if you could do a am or pm pick up apart from that brilliant service
24/06/12
No comment left by this customer.
24/06/12
No comment left by this customer.
24/06/12
No comment left by this customer.
24/06/12
No comment left by this customer.
24/06/12
Service was exactly as promised. Didn't have to wait in all day for uplift to be collected either, was here by midday. Excellent!
24/06/12
No comment left by this customer.
24/06/12
No comment left by this customer.
24/06/12
No comment left by this customer.
24/06/12
3 Large parcels going to same destination were collected and delivered as requested.1 x other large heavy parcel presumably also delivered .
24/06/12
Very good service - would use again
24/06/12
No comment left by this customer.
24/06/12
Great service,city link should get a bit more organise
24/06/12
Ability to book AM or PM colelctions would have been very helpful
24/06/12
Read a lot of bad feedback but so far my experience with PM has always been good all round
24/06/12
Thank you. Things do go wrong at times as goods travel through a courier network but we are always here to help.
No problem with my order ...very please with the service.
24/06/12
No comment left by this customer.
24/06/12
No comment left by this customer.
24/06/12
Very good a+ will use again many times
24/06/12
Fantastic news!!
No comment left by this customer.
24/06/12
great, left delivery note saying I wasn't going to be in, and they picked it up from a side door!
24/06/12
Trustworthy service that I have recommended to many people. I will be dealing with you again for sure.
24/06/12
That's fantastic news, thank you very much.
No comment left by this customer.
24/06/12
allow postal information to be emailed to someone elses account as appose to scanning and sending as attachment
24/06/12
No comment left by this customer.
24/06/12
fast efficient service will use again.....
24/06/12
No comment left by this customer.
24/06/12
Cheap and easy transaction.
24/06/12
Excellent service with City Link no suggested amends
24/06/12
good service thank you
24/06/12
PIck up on the day booked and very quick delivery to destination thank you
24/06/12
Once again a great service at a great price... Thanks
24/06/12
No comment left by this customer.
24/06/12
you were suppose to collect on one day-by 5:45 you still hd not come and I had to contact - didn't even know they had not been. :(
24/06/12
Great service
23/06/12
No comment left by this customer.
23/06/12
GREAT SERVICE, EASY TO BOOK COLLECTION, FAST COLLECTION & DELIVERY, LOW PRICES, RECOMMENDED, THANKS AGAIN *****
23/06/12
No comment left by this customer.
23/06/12
not much to say apart from *excellent service*
23/06/12
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