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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,848 reviews.
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09/08/12
Great service
09/08/12
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09/08/12
Good service,no complains until now
09/08/12
smooth order process,collection and delivery
09/08/12
Good prompt service
09/08/12
All good, would definitely use again
09/08/12
Our Response: So it should have been 5 stars then........lol
No comment left by this customer.
09/08/12
Simple easy service.
09/08/12
would maybe be good if something was recorded when parcels are rejected so the people know why it was rejected.
08/08/12
Top Quality Service as usual. Recommended
08/08/12
Efficient service. Staff could not do better
08/08/12
As usual, excellent service.
08/08/12
Everything on line was so easy to follow. From begining to end it could not have been easier. Many thanks.
08/08/12
Brilliant and thanks very much for your orders to date.
No comment left by this customer.
08/08/12
Collection was great. However, sent to wrong depot and still not delivered 5 days later even though it was supposed to be next day delivery
08/08/12
Our Response: On behalf of the courier concerned please accept our apologies for their mix up.
excellent service from parcel monkey and city link ;)
08/08/12
Good rates and great customer services. Everything I have sent has arrived in time and intact. So far, so good! :)
08/08/12
Fantastic news and thanks very much for your bookings with us.
better if you could inform collection times - or worse case get driver to text when eta to arrange swift process
08/08/12
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08/08/12
Delighted with service so far, keep up the good work
08/08/12
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08/08/12
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