We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,784 reviews.
Could you provide labels in a format would could be printed onto standard 4 per sheet labels (e.g. avery j8169)
26/09/12
No comment left by this customer.
26/09/12
No comment left by this customer.
26/09/12
Prompt and efficient service
26/09/12
Excellent service, have recommended to friends already
26/09/12
Thank you and it's great to see you have been recommending us.
No comment left by this customer.
26/09/12
No comment left by this customer.
26/09/12
Easy to follow system and good tracking, information
26/09/12
Excellent again
26/09/12
No comment left by this customer.
26/09/12
good thanks
26/09/12
Parcel due for collection on Friday for delivery Monday, collected Tuesday. Night Freight customer services never rang me back, very poor
26/09/12
Our Response: On behalf of the courier concerned please accept our apologies.
The package arrrived on time which gives me more confidence in your services
26/09/12
Good service but website could be improved - Tracking box on your site is rubbish and difficult to use - bad usability
26/09/12
Courier are utter ****!!!!!!!!!!
26/09/12
No comment left by this customer.
26/09/12
The package was not picked up during the stated hours. It was also not delivered until the day after the agreed delivery day.
26/09/12
It was simple and quick.I will use your services again
26/09/12
Thank you very much.
Parcel Not picked up on required day therefore parcel not delivered on due date. Was then given a Saturday Delivery which ended up on Monday
26/09/12
No comment left by this customer.
26/09/12
Very easy - booked online, collected and delivered as promised
26/09/12
The service was not very good
26/09/12
Our Response: The collection failed last Thursday due to no one being available. It was then collected on Friday and delivered on Monday.
No comment left by this customer.
26/09/12
Parcel was picked up 3 days late!! No phone number for Parcel Monkey anywhere! Only Courier.
26/09/12
Our Response: On behalf of the courier concerned please accept our apologies for the late collection.
brilliant service, parcel was collected in the afternoon and delivered as required next day at a very good price
26/09/12
Thank you very much.
Excellent thanks.
26/09/12
No comment left by this customer.
26/09/12
No comment left by this customer.
26/09/12
Fast, polite, good value for money.
26/09/12
Excellent service thank you
26/09/12
Fantasic smooth and efficient service,keep those prices low.
26/09/12
We will always try our very best.
did what you said thanks
26/09/12
Great service this time after delayed collection last time
26/09/12
I think your service is very good as it is
26/09/12
A staff came to collect the percel much earlier than the time I was confirmed. It could be a desaster if I wasn't at home.
26/09/12
!!!!!!!
Am very pleased with service each time I have used, so far no problems at all, thank you
26/09/12
No comment left by this customer.
26/09/12
Collections and deliveries were neither completed on time. Collection was a day late and delivery was 2 days later than agreed.
26/09/12
Our Response: We agree that the item should have been collected by the courier selected on Friday 21st so please accept our apologies for the delay this caused.
No comment left by this customer.
26/09/12
No comment left by this customer.
26/09/12
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