We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,580 reviews.
Only discovered Parcel Monkey through a friend but what a fantastic service. Will definitely use again! Easy online service.
02/11/12
Thank's very much for making your first booking with us and please say a big thank you from us to your friend :-)
An e-mail confirmation that the parcel has been received would be very useful :)
02/11/12
We do provide a tracking facility for you to check yourself.
No comment left by this customer.
02/11/12
took you 2 1/2 days to another courier after numerous calls
02/11/12
no comment
02/11/12
Great reliable service.
02/11/12
great service, happy with price
02/11/12
failed to collect parcel twice!
02/11/12
need paypal as option for pay
02/11/12
No comment left by this customer.
02/11/12
No comment left by this customer.
02/11/12
Fantastic service
02/11/12
THe service worked as advertised. Bit disapointed to see you do not ad VAT to the prices until check out the cost looks lower than it is.
02/11/12
The VAT price is written beneath the non VAT price on the quote page.
Collected and delivered as promised thanks
02/11/12
No comment left by this customer.
02/11/12
No comment left by this customer.
02/11/12
This service works! That's all we need, something that works! Will be a regular user now.
02/11/12
Very good service. Thank you
02/11/12
on time, customer happy
02/11/12
Item was not collected on day I arranged or the next day so I had to take 3 days off work unpaid to wait
02/11/12
No comment left by this customer.
02/11/12
No comment left by this customer.
02/11/12
No comment left by this customer.
02/11/12
no fuss or effort, just worked!
02/11/12
Excellent service - great tracking facility. No negatives just praise. Thankyou
02/11/12
Very good service
02/11/12
Nice easy to use service and saved me money too. Can't ask for more, thanks - highly recommend.
02/11/12
I was very surprised and happy when I got my parcel the day after you collected it, I have you on my favourites list now, thank you. Regards
02/11/12
good service but again like lots of other companies why dont you have a contact phone number
02/11/12
parcel were collected one day later than supposed to be. apart from that all good!
02/11/12
No comment left by this customer.
02/11/12
excellent service
02/11/12
No comment left by this customer.
02/11/12
An indication of the time for collection would be useful
02/11/12
No comment left by this customer.
02/11/12
Your tracking service stopped reporting when the items reached the handling area near Calais, Parcelforce did not report beyond that.
02/11/12
No comment left by this customer.
02/11/12
Site very easy to understand and use, good rates and service, overall pleased with the outcome so will use again
02/11/12
No comment left by this customer.
02/11/12
Great service - would use again.
02/11/12
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
