We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,804 reviews.
Great service. Quick & simple to arrange.
27/10/12
a perfect service; will definitely use again!
27/10/12
very good service and prompt delivery.
27/10/12
I needed a bulky parcel collecting & delevering , parcel monkey was an easy service to use online, good value for money,& prompt, exccellet
27/10/12
Very good as always
27/10/12
No comment left by this customer.
26/10/12
Very poor service by Courier
26/10/12
Good
26/10/12
Excellent, five stars, my parcel was collected and delivered very quickly, tracking feature very good, will use again
26/10/12
Really easy transaction and delivered on time!
26/10/12
ok
26/10/12
it would really really help having a time slot to know when the courier is coming to pick up the parcel, so my day could not be wasted thanx
26/10/12
No comment left by this customer.
26/10/12
No comment left by this customer.
26/10/12
Great as usual!
26/10/12
No comment left by this customer.
26/10/12
Excellent service, underpinned by sound administraton, clear guidance and well thought through processes and procedure, and good vfm.
26/10/12
easy arrangement, very pleased.
26/10/12
No comment left by this customer.
26/10/12
Give 'mobile phone number' as optional. I don't have one, so had to 'borrow' someone else's number. Otherwise, brilliant!
26/10/12
Very good service, collected on time and delivered next day. Thankyou
26/10/12
The book was easy as always however, yet again, the courier did not turn up to collect
26/10/12
Excellent service, parcel picked up as promised and delivered according to schedule.
26/10/12
A very happy person safely received a large package. Thank you!
26/10/12
No comment left by this customer.
26/10/12
VERY GOOD SERVICE AFTER I COMPLETED THE ONLINE FORM.
26/10/12
No comment left by this customer.
26/10/12
No comment left by this customer.
26/10/12
No comment left by this customer.
26/10/12
appaling service
26/10/12
No comment left by this customer.
26/10/12
No comment left by this customer.
26/10/12
No comment left by this customer.
26/10/12
No comment left by this customer.
26/10/12
It wasn't parcel monkey's fault, Courier had some issues delivering on time
26/10/12
Our Response: Thank you for your understanding.
very quick and very happy thanks
26/10/12
very pleased good service Thank You
26/10/12
good service but would be better if you could collect same day
26/10/12
City Link stopped this option back in October 2011. Let's hope they decide to bring it back soon!!
No comment left by this customer.
26/10/12
Simple to use, very good value will continue to use Parcel Monkey for any courier services and always recommend this service to people.
26/10/12
That's music to our ears!!
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
