We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,804 reviews.
service BRILLIANT FALTLESS just wondering when you collect for me does van driver have label to stick on item ??? Regards Paul
29/10/12
No, not with the service you selected.
once again parcel was delivered next day. thank you. nice to know you can rely on someone to do their job right.
29/10/12
No comment left by this customer.
29/10/12
no comment
28/10/12
No comment left by this customer.
28/10/12
No comment left by this customer.
28/10/12
No comment left by this customer.
28/10/12
Great service, smooth pick up and delivery
28/10/12
My first time using the service having had many recommendations to do so! So easy and competitively priced! Splendid stuff!
28/10/12
Thank's very much for making your first booking with us.
No comment left by this customer.
28/10/12
Easy straightforward booking procedure
28/10/12
Very reliable
28/10/12
No problems at all, few buttons clicks, next day city link are here collecting my parcle, day later its all delivered. Perfect
28/10/12
No comment left by this customer.
28/10/12
Easy to use and arrived on time. Would be good to be able to pick time-slots for pick-up or delivery.
28/10/12
No comment left by this customer.
28/10/12
No comment left by this customer.
28/10/12
Great Prices great service
28/10/12
All went well
28/10/12
excellent service.
28/10/12
No comment left by this customer.
28/10/12
Great service, fast delivery, will use again. Many thanks
28/10/12
Always pick up as promised and deliver next day without fail, i always recommend you, have tried other couriers and they are so unreliable,
28/10/12
Thank you and it's great to see you have been recommending us.
the first shipment i made wasn't collected, i wasnt informed so the parcels were delayed getting to my customers.
28/10/12
Everything fine, no problems
28/10/12
COLLECTED PARCEL ON FRIDAY AND WAS EXPECTING IT TO BE DELIVERED THE NEXT DAY, SATURDAY BUT DIDNT GET DELIVERED UNTIL MONDAY
28/10/12
IF YOU WANTED A SATURDAY DELIVERY THEN YOU COULD HAVE BOOKED AND PAID FOR THAT SERVICE.
Great service! as always! thankyou!
28/10/12
great service, prompt delivery, very efficient organisation!! many thanks.
28/10/12
No comment left by this customer.
28/10/12
on small parcel what size bags are they that courier bings it would help if there was a size say 18 x18x18
28/10/12
There are numerous ways the bag can be filled which our quote engine has been designed around. Therefore please enter the details and it will determine if your item is suitable or not.
Very efficient service, no problems
28/10/12
No comment left by this customer.
28/10/12
Good
28/10/12
No comment left by this customer.
28/10/12
Parcel Wasn't picked up on specific day, Wouldn't have minded if it wasn't a priority parcel
28/10/12
Our Response: On behalf of the courier concerned please accept our apologies for the first failed collection.
first class service
28/10/12
Excellent service, great value for money
28/10/12
Great user friendly service! Would have liked more specific collection time though.
28/10/12
excellent service verry competative
28/10/12
supposed to pick up monday took 2 emails and 2 phone calls to eventually get picked up wednesday
28/10/12
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