We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,804 reviews.
No comment left by this customer.
28/10/12
Excellent service which I really dont think you can improve on.
28/10/12
Very Good thanks. Would like a phone number to call in case of probs
28/10/12
Delivered 3 times to the same wrong address, U didnt phone contact number given. recipient cancelled. You cannot be contacted DISSATISFIED!!
28/10/12
Our Response: On behalf of the courier concerned please accept our apologies for this and we will speak with them.
very good service thanks
28/10/12
No problems. Item arrived at destination in expected time. Recommended.
28/10/12
No comment left by this customer.
28/10/12
No comment left by this customer.
28/10/12
Efficient, trouble free, reasonably priced. Very happy!
28/10/12
No comment left by this customer.
28/10/12
Brilliant service, shall definitely be using for my courier needs again
28/10/12
AS USUAL A SUPER SERVICE . HIGHLY RECOMMENDED AND WILL ALWAYS USE BEFORE OTHERS . MANY THANKS
28/10/12
Very efficient service, couldn't be faulted
28/10/12
excellent service. fast delivery. will definitely use service again and tell all my friends.
28/10/12
polite cheerful courier
28/10/12
Courier broke items in both boxes - never had breakages before - very well packed with bubble wrap, foam chippings & 2" thick boxing
28/10/12
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
It was perfect from start to finish. I will certain;y use you again
28/10/12
happy with service
28/10/12
First time to use your service! It was the best: from website, clarity, pick-up, tracking, delivery - highly recommended, will use again.
28/10/12
Thank's very much for making your first booking with us.
It's good service more than I expect. The price is cheap, but the delivery is fast even sending to Japan.
28/10/12
Thank you and we are so pleased you are happy with our International service :-)
Brilliant, so quick. Thank you and see you soon
28/10/12
Ordered next day delivery but it took 2 days. Tracking said they left a card, recipient said they didn't.
28/10/12
No comment left by this customer.
28/10/12
great easy service to use
28/10/12
You need to update your website!!!! The drop off (Singh's, Chesterfield) was no longer accepting parcels which meant I had to drive miles!
28/10/12
Our Response: Your review makes no sense!!
No comment left by this customer.
28/10/12
All done from Monday pick-up to Thursday morning delivery in Germany! Thank you!
28/10/12
No comment left by this customer.
28/10/12
A+ service
28/10/12
No comment left by this customer.
28/10/12
Costs seem to be going up
28/10/12
Only if the courier compaines raise them.
Good service, delivered next day, excellent, thanks a lot.
28/10/12
No comment left by this customer.
28/10/12
Best service I have used in a long time so I cannot possibly give you any comment apart from 'Well done!'
28/10/12
Thank you.
All went very smoothly , would definately use again
28/10/12
No comment left by this customer.
28/10/12
Iam more that satisfied, bril service
28/10/12
brilliant service, very happy with delivery and comunication, thank you!!!
28/10/12
Could not work out how to download the forms so no paperwork was attached, fortunately the courier took the item without complaint
28/10/12
Excellent service.Never had any complaints
28/10/12
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