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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,838 reviews.
No comment left by this customer.
21/10/12
Brilliant service, included a bag with address labels, parcel collected at 7.40am, I will definitely use parcel monkey again!
21/10/12
My cooker was collected when i received 2 font knobs were broken off and I have a picture prior to dispatch and they were ok
21/10/12
possibly is there a way to have the invoice address different to the collection address,also would like to keep the collection address as a
21/10/12
excellent service
21/10/12
As per usual - excellent!!
21/10/12
I was very happy with the service provided. Quick and easy to use your company, and very good delivery person. Thanks
21/10/12
Fantastic and efficient service
21/10/12
Very happy with both the price and the service, thank you
21/10/12
very easy to book and pay for couriers. best price I've found for UK mainland on internet. Would be perfect if PayPal was available to make
21/10/12
Excellent,reliable service!!
21/10/12
Brilliant service at a great price.
20/10/12
Excellent service, thank you very much parcel monkey :)
20/10/12
And thank you so much for booking with us.
Good service
20/10/12
No comment left by this customer.
20/10/12
Thank you. Very good. Will use you again.
20/10/12
Pick up and delivery excellent
20/10/12
No comment left by this customer.
20/10/12
No comment left by this customer.
20/10/12
I waited in monday. No collection. Waited in Tuesday, driver went to wrong house. Went online could not deliver same morning only day after.
20/10/12
It might be nice to have the option during booking to NOT have the parcel collected.Sometimes it is more inconvenient to drop it off oneself
20/10/12
We agree and will be providing that option very soon.
Good service, not sure my buyer thought the same, he missed the parcel & was given a 9-5 slot 2 redeliver, which isn't good if u r at work!!
20/10/12
Our Response: He could always have it delivered to a place of work.
excellent this time
20/10/12
No comment left by this customer.
20/10/12
No comment left by this customer.
20/10/12
Very good service at a competitive price
20/10/12
Great Service Everytime, Thanks
20/10/12
All good! Ill come back
20/10/12
Excellant service
20/10/12
Excellent service , will use again.
20/10/12
Thank you very much.
Your driver turned up very early and this was greatly appreciated (as it was being collected from my home and I didn't have to wait in ).
20/10/12
Great service thanks
20/10/12
Godds arrived safely, on time. Excellent service.
20/10/12
PM1520826, pathetic, service, no contact taken more than 10 days to answer email, rubbish service and even worse customer care, pathetic
20/10/12
PM1520826 more than 2 weeks to deliver, only after I spoke with courier, still be waiting otherweise, no refund /compensation, absolute scam
20/10/12
No comment left by this customer.
20/10/12
Customers often ask for a time slot for collections, i.e. morning or afternoon. With modern technology, surely this is possible?
20/10/12
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
Picked up in north of England Monday, delivered south of France Friday.
20/10/12
will be making complaint in writing! twice didnt turn up to collect parcel at specified times!!! would never use again!
20/10/12
My parcel still has arrived at the destination , the buyer has contacted me over last few days and still not there!,
20/10/12
Our Response: That's because you sent a TV but booked the bag service!! The item will be held until the correct payment is made.
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