We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,814 reviews.
Sorry i can not think of any i'm well happy with your service
29/11/12
No comment left by this customer.
29/11/12
No comment left by this customer.
29/11/12
Driver turned up with bag that was too small so didn't take my parcel . Had to send by royal mail so paid parcel monkey for nothing!
29/11/12
Our Response: The driver turns up with a DX bag that your item will fit in if declared correctly in terms of dimensions.
monkey parcel been excellent the amount of parcels that l have send,always on time collecting the parcels,excellent services and prices
29/11/12
brilliant
29/11/12
No comment left by this customer.
29/11/12
Excellent service
29/11/12
No show - after reminding me by email - you then fail to up hold your side of the bargain - namely collecting my parcel.No explanation yet .
29/11/12
VERY VERY VERY BAAAAD !!!! ABSOLUTELY POOR... 2 DAYS LATE !! AND I HAD TO EMAIL Courier !!
29/11/12
No comment left by this customer.
29/11/12
very happy would defoe use again !!!!!!!!!!!!!!!!!!!!!!!
29/11/12
No comment left by this customer.
29/11/12
My only thing that could be better is having an ETA of collection either by text or phone call.
29/11/12
parcel was dropped, arrived in bits, wooden parts shattered, glass top shattered, fits in tesco bag....please advise where/how to claim
29/11/12
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
No comment left by this customer.
29/11/12
No comment left by this customer.
29/11/12
No comment left by this customer.
29/11/12
No comment left by this customer.
29/11/12
No comment left by this customer.
29/11/12
I think your service is very good and your charges are perfect, I will definatly be using you guys again : )
29/11/12
good as usual , just need a pick up slot
29/11/12
Good pickup and delivery, just what I needed
29/11/12
No comment left by this customer.
29/11/12
does the trick
29/11/12
Excellent value for money and so much better than royal mail. You don't have to wait in line at post office. Plus its cheaper!!!!
29/11/12
That's music to our ears!!
Very good prompt service wud use again wud recomend to anyone
29/11/12
No comment left by this customer.
29/11/12
No comment left by this customer.
29/11/12
No comment left by this customer.
29/11/12
Good service at the right price.
29/11/12
Far better customer service than Parcels to Go Their internet feedback is awful and I have to agree.I will use you again.
29/11/12
hthe first day it should have been collected noone came no card.i rang to rearrange after i
29/11/12
No comment left by this customer.
29/11/12
Very easy to use very quick and relaible will use again x
29/11/12
No comment left by this customer.
29/11/12
No comment left by this customer.
29/11/12
No comment left by this customer.
29/11/12
Excellent service.
29/11/12
No comment left by this customer.
29/11/12
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