We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,275 reviews.
You had a computer problem which delayed pickup on this occasion. I sometimes want to send Courier economy but there is no option
03/12/12
All fine. Thank you
03/12/12
Never attempted deliver despite saying they did! waited in 3 days and still had to collect myself! disgraceful.
03/12/12
No comment left by this customer.
03/12/12
No comment left by this customer.
03/12/12
Brilliant, I saved almost 50% compared to the courier my company uses!! All went super smooth! Thanks!
03/12/12
Very smooth service
03/12/12
Friendly collection and safe delivery, ask no more!
03/12/12
This service was amazing, the goods arrived within 4 days to Australia!! I will definately use you again, brilliant!!
03/12/12
No comment left by this customer.
03/12/12
excellent would use again
03/12/12
Excellent service. Impressed and will use again. Keep up the high standards.
03/12/12
very good
03/12/12
No comment left by this customer.
03/12/12
My parcel wasn't collected, I have sent an email enquiring why and received no response except this. Problem unresolved and client unhappy.
03/12/12
No comment left by this customer.
03/12/12
Service was great, thanks
03/12/12
very easy to use web site, good service
03/12/12
Would definitely not use any other courier service again and that includes Royal Mail. PM A+++++++++++
03/12/12
great easy booking, shame citylink missed the day it promiced to collect - more hassle e-mailing over new parcel label. Still good value
03/12/12
ok
03/12/12
No comment left by this customer.
03/12/12
No comment left by this customer.
03/12/12
Tracking information is always well behind. Parcels I sent 3 months ago still do not show as delivered. A big let down for a well priced act
03/12/12
Did exactly what you said you would do.
03/12/12
No comment left by this customer.
03/12/12
Parcel collected and delivered on time. A reliable cost effective alternative to the usual highwaymen.. Thank you.
03/12/12
Could not fault the service - all very good!
03/12/12
Perfect and courteous as always! Totally efficient.
03/12/12
The courier service you used left a LAPTOP outside in a garden and it is now broken. I will not be using you again.
03/12/12
No comment left by this customer.
03/12/12
No comment left by this customer.
03/12/12
No comment left by this customer.
03/12/12
Failed collections again
03/12/12
very quick, efficient and value for money
03/12/12
I will be putting my complaints in writting.
03/12/12
Collection on right day - polite, friendly service. Many thanks.
03/12/12
We have Parcel Monkey a few times now and each time have received an efficient service with no issues.
03/12/12
Our Response: So it should have been 5 stars then........lol
No comment left by this customer.
03/12/12
No comment left by this customer.
03/12/12
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