We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,275 reviews.
Efficient as ever. Very good service always
03/12/12
you never collected as scheduled... waited in for you.. waste of my day :(
03/12/12
very good
03/12/12
Brilliant service - collected and delivered as agreed
03/12/12
No comment left by this customer.
03/12/12
Very satisfactory, courteous and cheerful service. Thank you. Will definitely use again.
03/12/12
I have used your service three times and only one of these deliveries was collected and delivered within the specified timeframes
03/12/12
All credit to City-Link fantastic service as usual, however the Parcel Monkey website tracking, invoice and shipping label needs sorting out
03/12/12
easy fast reliable service thank you, works every time
03/12/12
Easy to organise and collection was on the day with no problems, just can not fault, perfect thank you
03/12/12
Exactly as advertised. Good job.
03/12/12
parcel never arrived. alleged two cards left at address, but they were NOT received. parcel returned to me which is better than being lost
03/12/12
great
03/12/12
No comment left by this customer.
03/12/12
Excellent service, collected and delivered exactly as you said. Thanks!
03/12/12
No comment left by this customer.
03/12/12
The parcels were not collected until late in the day - at least they were collected, not my earlier experience!
03/12/12
No comment left by this customer.
03/12/12
No comment left by this customer.
03/12/12
No comment left by this customer.
03/12/12
did not collect on the day supposed too no contact to explain why so parcel delivered a day later than it should have been
03/12/12
Arrived next day.. A+++++++++++++++++++++++=
03/12/12
No comment left by this customer.
03/12/12
Great Service
03/12/12
The parcel was late and there were items missing...not good !
03/12/12
Our Response: I am sorry to read that. If you believe your item was tampered with in transit then please contact our support team who will help you with your claim.
Great service and quick delivery,will definitely use in the near future
03/12/12
Fantastic news, Thanks very much.
no comment
03/12/12
Your service is good once you can get past the website. It often crashes. The pages time out. My cart is empty when it is not
03/12/12
get rid of the f***book stuff - sharing anything with the americans and the cia is a really bad thing to do, especially personal stuff.
03/12/12
You don't have to use Facebook if you don't want to.
no comment
02/12/12
no comment
02/12/12
Very good service, thank you
02/12/12
no comment
02/12/12
no comment
02/12/12
great
02/12/12
Very pleased but , I had to post the other recipient shipping labels , as the price would of been more than double without labels , i
02/12/12
Item arrived damaged and i had to refund the customer for the item!
02/12/12
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
no comment
02/12/12
no comment
02/12/12
No comment left by this customer.
02/12/12
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