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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,839 reviews.
No comment left by this customer.
22/10/12
Great service. Could be improved if one could drop off parcels rather than wait for collection.
22/10/12
great service thanks
22/10/12
No comment left by this customer.
22/10/12
Provide a more accurate time for collection (morning or afternoon, not 8am-6pm) and call/text on day with an ETA.
22/10/12
Easy to book and good service
22/10/12
Fantastic
22/10/12
No comment left by this customer.
22/10/12
I'd have preferred if I didn't have to tick 'save my card details', however the rest of the service was excellent.
22/10/12
A+++ THANKS
22/10/12
No comment left by this customer.
22/10/12
No comment left by this customer.
22/10/12
easy hassle free collection and cost effective! thanks parcel monkey, you're the sheeeeeeaat
22/10/12
You are only as good as the delivery companies.Your site is good.
22/10/12
No comment left by this customer.
22/10/12
Very happy with service. Quick and efficient by City Link, good website, easy to use!
22/10/12
No comment left by this customer.
22/10/12
paid for man+bag+label email said pack and label it! plus paid for tracking which was not available, confusing use of 'days' in description.
22/10/12
very good
22/10/12
No comment left by this customer.
22/10/12
No comment left by this customer.
22/10/12
Very reasonable prices and an uncomplicated service to use.
22/10/12
No comment left by this customer.
22/10/12
last parcel took over a week to arrive - poor customer support - terrible service - lost confidence in this firm
22/10/12
No comment left by this customer.
22/10/12
No comment left by this customer.
22/10/12
No comment left by this customer.
22/10/12
No comment left by this customer.
22/10/12
Fantastic 1st class service with a cheery smile off the courier man.Delivered on time and tracked every step of the way,will defo use again.
21/10/12
Superb service. Will definately use again.
21/10/12
Very quick excellent service would recommend
21/10/12
better time slots would be appreciated as current ones are just too long. with working and having 2 kids, waiting in all day is no joke
21/10/12
my parcel was collected by city link on my chosen date and delivered sucessfully the following day. my buyer was very happy.
21/10/12
I was happy with the service provided, especially as my parcel was 43kgs, and 2.1 metres long! A tracking service would be good though.
21/10/12
No comment left by this customer.
21/10/12
No comment left by this customer.
21/10/12
No comment left by this customer.
21/10/12
No comment left by this customer.
21/10/12
Booking a 2 parcel pickup as a single order made this collection simple.
21/10/12
No comment left by this customer.
21/10/12
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