We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,785 reviews.
No comment left by this customer.
06/02/13
No comment left by this customer.
06/02/13
Great service, excellent value.
06/02/13
Thank you very much.
No comment left by this customer.
06/02/13
Easy to organise, picked up parcel next day and delivered following day. no hassles, good service which could all be tracked online
06/02/13
No comment left by this customer.
06/02/13
the broke my delivery
06/02/13
Quick service , easy to use, but did need phone contact for reassurance , couldn't do this causing me to cross my fingers relating to size
06/02/13
label link you sent & contact number for citylnk wouldnt work plus reference number citylink didnt match and u
06/02/13
No comment left by this customer.
06/02/13
do not accept paypal
06/02/13
Our Response: PayPal is a very expensive service and while other companies allow you to use this and pay more for it this is against the rules of PayPal.
No comment left by this customer.
06/02/13
great service
06/02/13
No comment left by this customer.
06/02/13
THE BEST PRICE FOR THE SIZE OF PARCEL AND FAST TO THANKS
05/02/13
No comment left by this customer.
05/02/13
Using a timed delivery company would make the service better
05/02/13
You did exactly what you said you would & that's all I wanted, so I thank you for making it so simple.
05/02/13
Great Service, Keep up the good work, Thanks
05/02/13
again great service, was a little longer this time, but i was in no doubt it would turn up in time, thank you again for a great service :)
05/02/13
No comment left by this customer.
05/02/13
too expensive now. prices seem to have shot up over last 6 months
05/02/13
Our Response: Sorry you think that but our costs with this carrier have not changed since March 2012.
I was very pleased with your service, only hint is that I would like the labels to be printed out and stuck on parcel when driver picks up.
05/02/13
Very efficient service
05/02/13
good service
05/02/13
No comment left by this customer.
05/02/13
great service
05/02/13
No comment left by this customer.
05/02/13
easy, quick, reliable. brilliant!
05/02/13
very good very happy with the service
05/02/13
great really fast service thanks will use again
05/02/13
It would be good to have an estimate time slot for collection/delivery rather than a whole day. thanks
05/02/13
service as described
05/02/13
No comment left by this customer.
05/02/13
Perfect service, as per my usual experience with Parcel Monkey, thanks
05/02/13
your service was great! Courier was awfull parcel turned up late and no apology.
05/02/13
Very efficient
05/02/13
Picked up on time and delivered on time, great tracking service.
05/02/13
very pleased wish i had found this company earlier top marks.100%
05/02/13
Good service handy online to use, is there any way the collection time slot could be specified to help plan my future parcels
05/02/13
