We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,840 reviews.
I'm very happy with the service, parcel was delivered fast and it didn't cost a lot
20/01/13
Can't fault the service
19/01/13
Thank you very much.
Nothing to say. First time user, great service, easy to use.
19/01/13
Thank's very much for making your first booking with us.
Collected by friendly and helpful driver......delivered to my family in Netherlands as promised!
19/01/13
Great service as always :-)
19/01/13
Everything went well this time
19/01/13
The recipient has no knowledge of receiving the parcel and I have no means of tracking it!!!
19/01/13
Our Response: Please contact our online support team who will investigate further for you with the help of the courier concerned.
good service. picked up on day you said you would, i could have done with a narrower time slot, morning or afternoon would be a huge improve
19/01/13
Tracking ws not available until just before the parcel was delivered, but otherwise very good service.
19/01/13
Faultless service on price and on time will use again
19/01/13
No comment left by this customer.
19/01/13
All very simple to do online with no fuss.Parcel collected exactly as promised. Exactly what I want ! Thank You !!
19/01/13
No comment left by this customer.
19/01/13
Fantastic Easy to use
19/01/13
No comment left by this customer.
19/01/13
No comment left by this customer.
19/01/13
parcel monkey is very good service
19/01/13
i couldnt fault it
19/01/13
No comment left by this customer.
19/01/13
No comment left by this customer.
19/01/13
Excellent service as usual! 1st class! A ronseal service (does exactly what it says on the tin) LOL.
19/01/13
faultless
19/01/13
Rubbish, didnt pick item up first time, still not arrived, wont use again
19/01/13
Our Response: On behalf of the courier concerned please accept our apologies for this and we will speak with them.
No comment left by this customer.
19/01/13
nice and easy to use
19/01/13
No comment left by this customer.
19/01/13
Fast and reliable highly recommended
19/01/13
Thank you and it's great to see you will be recommending us.
No comment left by this customer.
19/01/13
Website did not initially recognise that destination postcode was on a Scottish island so first quote was incorrect.
19/01/13
1st class service.I will use it next time.Thanks
19/01/13
A star services at a very good price, will be using parcel monkey for all my courier needs
19/01/13
Brilliant!!
No comment left by this customer.
19/01/13
Excellent service. Can't fault it and with Parcel monkey it’s 3 times out of 3. Thanks.
19/01/13
Very good service, thank you.
19/01/13
Item got delivered very quick. Well happy
19/01/13
No comment left by this customer.
19/01/13
Please be more upfront with the cost - ie there is a surcharge by City Link for deliveries within the congestion zone
19/01/13
Our costs are upfront once full postcode information is provided.
No comment left by this customer.
19/01/13
first class service.
19/01/13
VERY PROMPY DELIVERY THANK YOU
19/01/13
Thank you very much.
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