We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,785 reviews.
Excellent service, will use again. Thanks for quick and speedy service.
05/05/13
Very bad service. No updates at all. Wasn't happy. Will not use you service. another courier is much better
05/05/13
No comment left by this customer.
05/05/13
An excellent, competitively priced and speedy service. Please pass on my compliments to the Maldon DHL Courier Driver for his efficiency
05/05/13
my buyer saying when he receive it's been dropped off and damaged
05/05/13
No comment left by this customer.
05/05/13
Excellent service very fast delivery & good prices
05/05/13
You did a good job except that ParcelForce took 24 hours longer to deliver the goods than they promised.
05/05/13
No comment left by this customer.
05/05/13
parcel should of arrived last thursday and is still not here.
05/05/13
No comment left by this customer.
05/05/13
No comment left by this customer.
05/05/13
Delivered to a neighbour which was fine , but didn't leave a note saying which neighbour so took a while to locate , otherwise a good servic
05/05/13
It would be great to send customers updates and delivery notices.
05/05/13
No comment left by this customer.
05/05/13
you charged me twice and im still waiting for a refund or a reply absolutely usless!
05/05/13
Didn't collect my item
05/05/13
No comment left by this customer.
05/05/13
No comment left by this customer.
05/05/13
Nothing to improve. Fast, efficient delivery service at a good price. Thanks.
05/05/13
Fantastic I always use you and you have never let down brilliant company thank you
05/05/13
The parcel was due to be delivered next day but it arrived 3 days late (got lost)with no box! Apparently this had got destroyed in transit!
05/05/13
Arrived when they said , good polite service
05/05/13
Greats service again!
05/05/13
Very good service!
05/05/13
Very good and easy service
05/05/13
no comment
05/05/13
collected and delivered on time and safely.
04/05/13
Parcel was collected and delivered as specified, very efficient
04/05/13
no comment
04/05/13
no comment
04/05/13
spot on
04/05/13
parcel delivered but had been opened and dress gone. will never use again.
04/05/13
Everything was very quick. Excellent service!
04/05/13
no comment
04/05/13
no comment
04/05/13
We printed label for one parcel ok. second parcel no lable to print & the collecting driver had no paperwork we wrote down details
04/05/13
no comment
04/05/13
! out of the 2 parcels was delivered well, unfortunately my buyer has informed me one of the parcels was slightly damaged.
04/05/13
Collected on time and arrived safely!
04/05/13
