We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,877 reviews.
No comment left by this customer.
18/04/13
nice and easy to quote, oreder
18/04/13
No comment left by this customer.
18/04/13
No comment left by this customer.
18/04/13
Great service at a great price, thanks
18/04/13
Excellent! will use you again
18/04/13
great service, cheaper than others. on day pickup as stated. delivered day after. all info inputted correctly. will be back!
18/04/13
Fantastic news, Thank you very much.
No comment left by this customer.
18/04/13
terrible
18/04/13
very organized system in overall, reasonable prices, fast pick and delivery, what else to ask? well done guys!
18/04/13
Thanks very much.
No comment left by this customer.
18/04/13
No comment left by this customer.
18/04/13
No comment left by this customer.
18/04/13
Paid for a service which said 24-48 hours, picked up wednesday, didn't arrive at destination thursday nor friday.. delivered monday. POOR
18/04/13
Our Response: The tracking shows there was a failed delivery which was attempted on Friday.
I was very happy with the service as i always am.
18/04/13
international parcel (UK-France) wasnt clear whether i needed to print out an invoice or not for customs even tho i chose a printer-free opt
18/04/13
Thanks and we will look at the message displayed.
Very proffesional, very prompt and absolutely no hassle!!! Will use again!!
18/04/13
No comment left by this customer.
17/04/13
Always brilliant! Thanks
17/04/13
No comment left by this customer.
17/04/13
It would be helpful if pick up times could be a little more specific, perhaps by an indication of am or pm. Otherwise I think that your serv
17/04/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
Excellent service
17/04/13
I don't know as to whether or not I should have received an E-Mail address label....but I didn't..
17/04/13
And that is correct as the driver will bring the label with him / her.
Excellent service. Highly recommended. Hassle free
17/04/13
Thank you and it's great to see you will be recommending us.
No comment left by this customer.
17/04/13
My item arrived smashed into pieces
17/04/13
Our Response: I am sorry to read that your item was damaged in transit. Please contact our dedicated online support team via your account who will help you start a claim.
No comment left by this customer.
17/04/13
No comment left by this customer.
17/04/13
a good service and hassle free transaction on both ends. thanks
17/04/13
No comment left by this customer.
17/04/13
was very happy with the service and delivery time
17/04/13
Great.
17/04/13
I have always found you to be an excellent company. First class on pick ups and delivery, at a cost that puts most toher companies to shame.
17/04/13
Fantastic news, Thank you very much.
No comment left by this customer.
17/04/13
Good fast service, Will happily use again
17/04/13
pick up on time, easy to book good all round
17/04/13
Our Response: So it should have been 5 stars then!! ;-)
Very easy to arrange collection, was collected early and delivered next day, very happy with service received
17/04/13
Pretty good . Didn't send labels though
17/04/13
That's because the driver brings them for this service.
This is the first time we have used your service. I thought it sounded too good to be true, but exceeded my expectations. Driver great too.
17/04/13
Thank you for making your first booking with us and please come back soon :-)
not flawless but pretty good
17/04/13
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