We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,881 reviews.
the parcel I paid for was 30 kg and on the description was packaging,I reeived someting about 1kg and wrong parcel which is not your foult .
23/04/13
No comment left by this customer.
23/04/13
No comment left by this customer.
23/04/13
No comment left by this customer.
23/04/13
Great val for money- a smaller collection window would be better though
23/04/13
as it should be
23/04/13
Excellent. Delivery could have put it down a bit more gently, but not marked Fragile so cannot really criticise that.
23/04/13
Perfect!
23/04/13
No comment left by this customer.
23/04/13
No comment left by this customer.
23/04/13
very easy to use site
23/04/13
Booking was easy, options were straightforward and packages were easy to track. Great!
23/04/13
No comment left by this customer.
23/04/13
parcel information regarding where it was not available until i logged in.
23/04/13
I choose very poor because I have NO Idea what happened to my package and no way to track it or reach you. A little help would be nice.
23/04/13
No comment left by this customer.
23/04/13
No comment left by this customer.
23/04/13
good service
23/04/13
Try to include some better insurance cover with the cost rather than add it as an extra.
23/04/13
First time I've used you. Much cheaper than the Post Office and faster. Very pleased with City Link. Will use again.
23/04/13
Very good as always, haven't been let down yet!
23/04/13
well pleased
23/04/13
So far only had one small breakage and everything else has been really efficient. phone support or live chat would be a big plus. l
23/04/13
No comment left by this customer.
23/04/13
No comment left by this customer.
23/04/13
Good service.
23/04/13
No comment left by this customer.
23/04/13
more accurate collection times be useful
23/04/13
superb, faultless service as usual
23/04/13
Brilliant service. Thank you.
23/04/13
very friendly driver, reasonable pick up time A+++
23/04/13
i was very impressed with the service
23/04/13
No comment left by this customer.
23/04/13
Not very good comunication, No contact details when things go wrong.
23/04/13
No comment left by this customer.
23/04/13
Collected on time and speedy overseas deivery
23/04/13
Its a simple enough service to get good enough rates
23/04/13
I paid for a 1-3 day service from London To Spain, collection was on a tuesday, you delivered the following tuesday, not Friday.
23/04/13
A telephone contact would be really useful, but the service is good overall.
23/04/13
The parcel was collected and delivered promptly and safely. Thankyou for your service.
23/04/13
And a big thank you for booking with us :-)
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
