We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,877 reviews.
Can't think of anything
19/04/13
Night Freight did not pick up my parcel on the day stated. On second day still no collection took until 3rd day to collect. Made 3 calls.
19/04/13
No comment left by this customer.
19/04/13
No comment left by this customer.
19/04/13
No comment left by this customer.
19/04/13
No comment left by this customer.
19/04/13
No comment left by this customer.
19/04/13
No comment left by this customer.
19/04/13
Simple to use, excellent user interface, from start to finish, if only everything was so simple in life! Delivered next AM! Just Brilliant!
19/04/13
very nice service
19/04/13
Great service as usual.
19/04/13
Driver was very polite and there were no problems. All good.
19/04/13
No comment left by this customer.
19/04/13
The price felt a bit much, apart from that was fine.
19/04/13
After searching for courier for days for pick up from bottom of country your customer sevice was outstanding over the moon service and cost
19/04/13
Colection service fine but we have not yet received invoice for the payment. M J Namih IPPEC Systems Ltd
19/04/13
No comment left by this customer.
19/04/13
nice and easy, definatly use again
19/04/13
really pleased with service thanks
19/04/13
No comment left by this customer.
19/04/13
On two occasions this week, parcels were not collected on time leaving my customers very upset. one parcel got delivered to wrong address
19/04/13
Great service
19/04/13
Very good service through City Link. Never had a problem and will continue to use.
19/04/13
No comment left by this customer.
19/04/13
No comment left by this customer.
19/04/13
No comment left by this customer.
19/04/13
good price no fuss collection and safe delivery
19/04/13
Didnt collect until two days after the collection date, and the overnight delivery didnt get there the next day. And currently still not del
19/04/13
100% delivered and 35% Cheaper than Royal mail cheers
19/04/13
right on time
19/04/13
Excellent! Simple and effective! Glad I used it again!
19/04/13
have more of the deals where you dont need a printer
19/04/13
No comment left by this customer.
19/04/13
No comment left by this customer.
19/04/13
The headline of £6.99+VAT is very misleading as it is almost impossible to get that rate. Only really available for VERY small parcels.
19/04/13
No comment left by this customer.
19/04/13
Good Staff, nice prices, no problems at all!
19/04/13
No comment left by this customer.
19/04/13
No comment left by this customer.
19/04/13
First time we have used Parcel Monkey. Very pleased with the efficient and smooth service.
19/04/13
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