We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,886 reviews.
Not enough room here for my comments. If you want further feedback re my frustration, please email me at [email protected]
25/04/13
Only suggestion would be to advise when parcel will be collected by time scale
25/04/13
Easy to use web-site. Very efficient, rapid and customer-friendly service. Friendly Nightfreight driver. Will use PM again and recommend
25/04/13
Thank you and it's great to see you will be recommending us.
tried to price up a job to austria today and response was simply service not available ... shame i get a lot of requests for europoean delki
25/04/13
Used you once before & had a bad experience (courier didnt turn up on the day quoted), gave you a 2nd chance & all went well
25/04/13
Thanks very much for coming back and giving us, and the courier selected, a second chance.
Smooth efficient service
25/04/13
No comment left by this customer.
25/04/13
would be good if i could of had a tracking number as the item was for a customer and they wanted to track it.
25/04/13
excellent service, very efficient and prompt
25/04/13
Exceptional value for money and good choice of different courier's standards & terms of service
25/04/13
The finest example of a courier company you could wish for! Very helpful indeed!
25/04/13
HANK YOU VERY FAST AND FRIENDLY
25/04/13
No comment left by this customer.
25/04/13
Excellent service
25/04/13
No comment left by this customer.
25/04/13
Superb service. Perhaps enhance with text to notify approx 'pick-up' time!
25/04/13
Overall very happy with the service, I can't think of any suggestions!
25/04/13
Collection asked for 1PM, ETA 4:30. Turned up 2:45, arrived after 6PM.
25/04/13
No comment left by this customer.
25/04/13
good service as usual
25/04/13
No comment left by this customer.
25/04/13
exelent
25/04/13
No comment left by this customer.
25/04/13
1st time user, but will most definitely use again! Nightfreight collected and delivered on schedule. Delighted with the service! Thank you
25/04/13
Very friendly and polite. Extremely quick, from central London to Cobham in about 40 minutes. Will use again
25/04/13
No comment left by this customer.
25/04/13
Good, reliable service as usual.
25/04/13
No comment left by this customer.
25/04/13
Keep up the work! :-)
25/04/13
No comment left by this customer.
25/04/13
Fast and efficient service , highly recommended to everyone
25/04/13
Collected on time by a very pleasant courier driver!
25/04/13
Good pick and on time.
25/04/13
Good value reliable service very happy thank you :)
25/04/13
No comment left by this customer.
25/04/13
Did not turn up to pick up parcel, not once but twice!!!
25/04/13
No comment left by this customer.
25/04/13
Estimated collection times would be a benefit as our offices are only open at certain times and knowing when they are coming is important
25/04/13
No comment left by this customer.
25/04/13
No comment left by this customer.
25/04/13
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