We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,882 reviews.
Excellent service, would recommend and use again, thank you
23/04/13
Thank you and it's great to see you will be recommending us.
No comment left by this customer.
23/04/13
No comment left by this customer.
23/04/13
I was very pleased with quck service however i was unable to track my parcel which would have been helpful.
23/04/13
You can track your parcel by using the green globe icon.
I think it would be better if prices were always quoted and shown including VAT, it is quite a shock when it is added at the end.
23/04/13
The inc vat price is shown beneath the non vat price.
Could have given email updates to confirm collection and delivery but overall good.
23/04/13
No problems with the service, I assume that it is impracticle to split the collection day in two periods.
23/04/13
We understand your point but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
No comment left by this customer.
23/04/13
No comment left by this customer.
23/04/13
Pick up times are very random which means you have to wait all day
23/04/13
Excellent service, really pleased, the only slight thing, it would have helped if I had a approx time you were going to pick the parcel up.
23/04/13
No comment left by this customer.
23/04/13
excellent service
23/04/13
No comment left by this customer.
23/04/13
No comment left by this customer.
23/04/13
No comment left by this customer.
23/04/13
will keep with you,,
23/04/13
No comment left by this customer.
23/04/13
No comment left by this customer.
23/04/13
Picked up on time and delivered on time
23/04/13
No comment left by this customer.
23/04/13
Service was fast and effiecent, Thanks, will be using you again.
23/04/13
No comment left by this customer.
23/04/13
No comment left by this customer.
23/04/13
Excellent and easy from start to finish.
23/04/13
No comment left by this customer.
23/04/13
No comment left by this customer.
23/04/13
Collected and delivered exactly as stated from UK to Vietnam in 4 days. Now that's what I call service.
23/04/13
No comment left by this customer.
23/04/13
Good
23/04/13
Collected and delivered within 24 hours, excellent
23/04/13
No comment left by this customer.
23/04/13
No comment left by this customer.
23/04/13
Great service will use again :) thanks
23/04/13
And a big thank you for booking with us :-)
great service many thanks
23/04/13
No comment left by this customer.
23/04/13
Excellent service will use afraid A*****
23/04/13
Excellent Service. Great prices. Beats Royal Mail any day. Would recommend for sure.
23/04/13
Thank you and it's great to see you will be recommending us.
No comment left by this customer.
22/04/13
No comment left by this customer.
22/04/13
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