We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,616 reviews.
Very pleased with the service and the good value . I shall be using Parcel Monkey again .
02/05/13
All good, thank you.
02/05/13
Brilliant service, great price, really easy to do. Highly recommended. Thanks.
02/05/13
In tracking the parcel. Your updates are not on time are they are very general I.e arrive at a sort facility but no details of the location
02/05/13
No comment left by this customer.
02/05/13
The carrier did not turn up on the Friday when it was booked for and turned up to collect the parcel on Monday, we were not notified.
02/05/13
very happy with the service i received
02/05/13
I was amazed at how easy it was! No problems at all-excellent service
02/05/13
always recieved fantastic service and any problems ive always been able to resolve with them
02/05/13
very reliable and cheap
02/05/13
No comment left by this customer.
02/05/13
was difficult to track parcel
02/05/13
No comment left by this customer.
02/05/13
The courier was courteous and my parcel was collected and delivered swiftly. Thanks Parcel Monkey!
02/05/13
No comment left by this customer.
02/05/13
I am so impressed by the service I received. My parcel was picked up on time and within 3 days the recipient had her parcel...
02/05/13
Everything went very smoothly, as usual. Thank you Parcel Monkey, can't imagine how I ever managed without you!
02/05/13
all good cheers
02/05/13
pick up slow, took two days of waiting for someone to come.However made it up by delivery being early. Nice if parcel could of been tracked.
02/05/13
Order was not collected on the scheduled date (26th) but on the 29th April instead.
02/05/13
Pick up and delivery was as described.
02/05/13
no communication, item nt even collected on the day wit no explanation. i had to chase up myself
02/05/13
once again a first class service at a competitive price, thank you
02/05/13
No comment left by this customer.
02/05/13
Brilliant. Second time I've used you and will come back again & again. Many thanks
02/05/13
Prompt service. Tracking system is good
02/05/13
No comment left by this customer.
02/05/13
Picked up and arrived safely, although i was assured 1-2 days delivery, was picked up on thursday and arrived on monday
02/05/13
Reliable and fast service. Meet all my expectation. Although I paid for 2-3 day delivery I received confirmation for next day delivery.
02/05/13
Very good service
02/05/13
No comment left by this customer.
02/05/13
No comment left by this customer.
02/05/13
Very straightforward and easy to use. Driver was friendly & helpful. Good service & value for money.
02/05/13
No comment left by this customer.
02/05/13
To be able to call someone to answer queries
02/05/13
No comment left by this customer.
02/05/13
No comment left by this customer.
02/05/13
parcel collected as promised and delivered the following day very satisfied
02/05/13
reliable service
02/05/13
Best price by a mile
02/05/13
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