We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,448 reviews.
No comment left by this customer.
08/05/13
Very quick service .... 3 days to thailand is very impressive. THank you very much !
08/05/13
Your one big downfall is having no telephone contact.There are times when Customers need to speak with someone.
08/05/13
no comment
08/05/13
Fantastic service, wish to apply premier account, have more parcels per week.
08/05/13
Done the job thank you
08/05/13
Easy to use on line service everything was so straightforward and simple .e mail reminders and very fast affordable efficient service
08/05/13
no comment
08/05/13
no comment
08/05/13
no comment
08/05/13
Good service
07/05/13
No comment left by this customer.
07/05/13
no comment
07/05/13
easy process less stressful than going to the post office.
07/05/13
No comment left by this customer.
07/05/13
No comment left by this customer.
07/05/13
No comment left by this customer.
07/05/13
Thank you for making it easy to send a parcel for my brother. I will definately use you again if the situation occurs again
07/05/13
excellent service
07/05/13
spot on
07/05/13
No comment left by this customer.
07/05/13
No comment left by this customer.
07/05/13
failed collection, the comment was that the courier didnt know who he was collecting on behalf of and where it was being shipped to.
07/05/13
No comment left by this customer.
07/05/13
Excellent
07/05/13
Completley problem free, excellent service and value. Would definately use you again. Thanks
07/05/13
No comment left by this customer.
07/05/13
No comment left by this customer.
07/05/13
Excellent service, will use Parcel Monkey again.
07/05/13
Very good organised service will use again.
07/05/13
No comment left by this customer.
07/05/13
No comment left by this customer.
07/05/13
The collection did not occur on the specified day nor were we informed of the non-collection. Apparently the driver had run out of time :(
07/05/13
Four hours after I have made the booking you have not e-mailled me the labels. I have contacted your support centre but have had no response
07/05/13
Easy, efficient service at a better rate than elsewhere including direct with the courier. Would use again and recommend
07/05/13
great service, would be useful to use a card registered to either pick up or delivery address as I often book the sevise for my mother.
07/05/13
fantastic service as always!! i m staying loyal and looking forward to use parcel monkey services very soon again.thank you.
07/05/13
excellent service
07/05/13
Very efficient - great price
07/05/13
you are using Courier parcel was supposed to go on the monday they never even came to collect my wife stayed in all day rang Courier all
07/05/13
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