We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,886 reviews.
No comment left by this customer.
28/04/13
No comment left by this customer.
28/04/13
Super service and goods arrived in exactly the time scale ordered, and in perfect condition
27/04/13
Good collection I don't know about delivery
27/04/13
used Parcel Monkey 3 or 4 times now, couldn't be better
27/04/13
No comment left by this customer.
27/04/13
Fantastic service
27/04/13
No comment left by this customer.
27/04/13
my parcel was open everywhere when it arrived and things were broken inside. Very dissapointed
27/04/13
Fuss free and fast - only niggle is inability to know when was pickup
27/04/13
Would be good to be able to select a time slot
27/04/13
VERY IMPRESSED WITH THE SERVICE - WILL DEFINITELY USE AGAIN AND TELL OTHERS ABOUT THIS SERVICE
27/04/13
Fantastic news, Thank you very much and it's great to see you will be recommending us.
Delivery was 2 days late. 1 very unhappy customer.
27/04/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in delivery Rest assured we will speak to them about this.
great combination, delivery time and price. will be recommending.
27/04/13
Thank you and it's great to see you will be recommending us.
Very pleased, very easy to arrange, reasonable prices and will use again.
27/04/13
No comment left by this customer.
27/04/13
No comment left by this customer.
27/04/13
picked up on time. great courier service. thankyou.
27/04/13
vary happy!! thank you!!
27/04/13
Excellent value for money
27/04/13
Very good value for money, would have appreciated knowing about label printing prior to payment, as had to redirect due to printer problems
27/04/13
Collected and delivered as paid for - Thanks
27/04/13
All good.
27/04/13
no comment
27/04/13
No comment left by this customer.
27/04/13
had to re-book because the parcel wasn't picked up on the day it was booked for
27/04/13
Collection & delivery great but still let down by tracking info - site still shows label ready to print
27/04/13
If you click on the green tracking globe you will see it states 25th April 2013 @ 14:57 Delivered & Signed For
I am satisfied with the service provided.
27/04/13
All went very well and, as usual, very pleased with the service. Would use again.
27/04/13
PAID PEANUTS BUT DIDNT GET MONKEYS INSTEAD GOT A GREAT NO HASTLE 1st CLASS SERVICE A+++++++++
27/04/13
Fantastic news, Thank you very much.
No comment left by this customer.
27/04/13
Everythi was good exceept the wrong address on the collection. It should have been 36 Moorside Drive but said 34 Moorside Drive.
27/04/13
It said 34 because 34 was the number typed in at the time of booking.
Very easy to use, collected and delivered on time thanks
27/04/13
As always, spot on!
27/04/13
Pick up and delivery service for 1 (lost!) suitcase to Canada from Wales took only a total of 9 business days and not a thing went wrong! A+
27/04/13
No comment left by this customer.
27/04/13
No comment left by this customer.
26/04/13
No comment left by this customer.
26/04/13
No comment left by this customer.
26/04/13
A Kipor kg 2000ti generator weighing 22kgs does not weigh 26kgs, riped-off and not happy about the extra charge, look-out forums!
26/04/13
Our Response: We make all additional charges based on information provided by the courier company concerned. At Parcelmonkey we never see the goods booked with us but do provide all customers that are additionally charged the opportunity to see the full size and weight details of the item in question from the courier company.
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