We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,881 reviews.
Delivered and signed for, cant ask any more!
22/04/13
Fab service as always. Thanks.
22/04/13
Ensure the van collecting the parcel has full livery and the driver has adequate identification & doesn't look scruffily suspicious!
22/04/13
They are not our van's or drivers.
No comment left by this customer.
22/04/13
Great as usual
22/04/13
box was damaged and parcel scratch
22/04/13
Our Response: I am sorry to read that your item was damaged in transit. Please contact our dedicated online support team via your account who will help you start a claim.
No comment left by this customer.
22/04/13
The only that I can tell for you is - You are the best ! Regards
22/04/13
Excellent service. Will be use parcel monkey again in the near future. Thank you
22/04/13
always excellent, driver extremely polite, professional and accomodating will continue to use
22/04/13
We always advise our regular customers to get to know their local courier driver as they will often work around your daily needs.
No comment left by this customer.
22/04/13
First experience of this service. Absolutely marvellous. Colllected and delivered as promised and on time.
22/04/13
Thank you for making your first booking with us and please come back soon :-)
Really good prompt service many thanks
22/04/13
No comment left by this customer.
22/04/13
Very good service as always..
22/04/13
Really pleased, driver very friendly & speedy delivery. A++++++
22/04/13
Picked up on time and delivered on time good service
22/04/13
No comment left by this customer.
22/04/13
No comment left by this customer.
22/04/13
No comment left by this customer.
22/04/13
No comment left by this customer.
22/04/13
No comment left by this customer.
22/04/13
Timed pick up slots would be useful
22/04/13
eat more cake
22/04/13
We are all gym junkies so it's protein shakes and bananas for us ;-)
Absolutely attrocious service. I suggest you remove Courier from your list. They have caused me so much trouble
22/04/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this.
Extremely reliable and super rapid service. Will never hesitate to use again. Will recommend to others
22/04/13
Thank you and it's great to see you will be recommending us too.
No comment left by this customer.
22/04/13
this is the best serivce that i have ever had will use again
22/04/13
Highly recomended. THANKS
22/04/13
No comment left by this customer.
22/04/13
Service as described, fast and reliable, would recommend
22/04/13
No comment left by this customer.
22/04/13
your service is spot on as always thanks
22/04/13
No comment left by this customer.
22/04/13
Parcel collected on the day stated. Good price and easy to use.
22/04/13
No comment left by this customer.
22/04/13
I have used you numerous times in recent months and you do what it says on the tin, thank you
22/04/13
Very pleased indeed. Quick, easy and painless. Will certainly be using again!
22/04/13
everything went very somthlythank you
22/04/13
Very good, organised and speedy delivery
22/04/13
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