We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,882 reviews.
No comment left by this customer.
24/04/13
awesome service. thanks
24/04/13
very good services
24/04/13
dfdf
24/04/13
No comment left by this customer.
24/04/13
No comment left by this customer.
24/04/13
Parcel monkey delivered on time and with a price that is competitive.
24/04/13
No comment left by this customer.
24/04/13
great effortless service
24/04/13
Very good service, the only thing I think would make your service better is a expected collection time slot.thx
24/04/13
No comment left by this customer.
24/04/13
No comment left by this customer.
24/04/13
Great service - collected on time and delivered 1 day before it said. Good to track, especially abroad
24/04/13
No comment left by this customer.
24/04/13
No comment left by this customer.
24/04/13
No comment left by this customer.
24/04/13
Great price, prompt and efficient service - couldn't be happier!
24/04/13
Very pleased with the service, great job Parcel Monkey !!!
24/04/13
Parcel was picked up early, which was very helpful.
24/04/13
quick, good comms and reasonable cost
24/04/13
Very simply, quick and most of the leg work is done for. Even printing your labels. Recommended.
24/04/13
No comment left by this customer.
24/04/13
i asked the driver to come before 11, its now 12 33 and he still isnt here, i now have to go to work!
24/04/13
Not impressed you are charging old, loyal customers 2% paypal surcharge. Paypal is the way forward for businesses. Dont discourage its use.
24/04/13
Paid for 24 hour delivery which took 5days to be delivered and cost me over £1000 in late fees!
24/04/13
No comment left by this customer.
24/04/13
good value for money and easy to use
24/04/13
No comment left by this customer.
24/04/13
Good service but took about 5 days to deliver parcel, but for the price and service you get, can't complain
24/04/13
No comment left by this customer.
24/04/13
No comment left by this customer.
24/04/13
No comment left by this customer.
24/04/13
No comment left by this customer.
24/04/13
If collection window could be offered with couriers that would be fantastic.
24/04/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
No comment left by this customer.
24/04/13
Excellent, as usual, this time. Time before first blip ever when collections were muddled, but everyone makes mistakes sometimes.
24/04/13
No comment left by this customer.
24/04/13
5 star service as per usual
24/04/13
You never came to pick up the parcel, no refund, put on hold for ages.. So had to pay a different company for a service I payed you to do..
24/04/13
Our Response: I am sorry to read that. Please contact our dedicated online support team via your account who will look into this for you.
No comment left by this customer.
24/04/13
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