We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,785 reviews.
Received an email on day of collection notifying me of collection, driver didn't wait long enough for my elderly mother to answer the door.
11/05/13
turned up one day late for collection on 3 items and did not get any details to say they were not coming so wasted a whole day
11/05/13
great service all round
11/05/13
no comment
11/05/13
Very good. Webiste. Tracking. It just worked. And insurance for "dekstop computer" seemed very good.
11/05/13
The next day delivery still hasnt turned up even after the next day!
11/05/13
good service thanks
11/05/13
Easy to set up collection. Was xcollected when stated and delivered quickly.
11/05/13
no comment
11/05/13
i am waiting to hear back from you due to my item being very damaged during transit i want compensation the service was awful!
11/05/13
It would be helpful if the courier could text at some time before the collection. They must know they are on their way? This would be helpfu
11/05/13
no comment
11/05/13
Courier arrived a day late with no explanation just shrugged his shoulders.
11/05/13
Perfect transaction.collected in time and delivered in time. I will recommend your services .
11/05/13
no comment
11/05/13
no comment
11/05/13
This was the first time I have used your service and cannot fault the service. Thank y
11/05/13
no comment
11/05/13
My parcel arrived extremely damaged, I have been waiting two days for a call back on 07772351585
11/05/13
Repeated non collection of parcels. Will be looking for alternative couriers in future
11/05/13
no comment
11/05/13
no comment
11/05/13
Great service,pick up is so fast. Some restricted items are odd.
11/05/13
Item was badly damaged in transit. Was unable to track my order -your site did not register my shipment even after it was delivered! Rubbish
11/05/13
very quick collection, good comms Thanks
11/05/13
Fast and efficient. Would use again!
11/05/13
I was getting a pallet uplifted form Wakefield and delivered to Scotland. Sent the delivey details to the seller. Pallet delivered no probs.
11/05/13
No comment left by this customer.
11/05/13
No comment left by this customer.
11/05/13
Early collection and delivered on time
11/05/13
No comment left by this customer.
11/05/13
Excellent, fast, great service, great pricing.
11/05/13
still not received items, should have been collected on tuesday, still not here saturday.
11/05/13
No comment left by this customer.
11/05/13
Easy to book, value for money. Quick service.
11/05/13
The parcel was picked up on wednesday,a day late ,and going by the tracking on your website it still is not delivered today, saturday,
11/05/13
No comment left by this customer.
11/05/13
a morning or afternoon delivery time option would be prefereble, but overall the service and cost were ideal to support our business
11/05/13
no comment
11/05/13
Excellent service on a delicate item. Very professional. Good value for money. Recommended. Thank you
11/05/13
