We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,877 reviews.
easy booking system picked up and delivered promptly . first class service
21/04/13
I had a parcel going to
21/04/13
parcel wasnt collected in allocated time given, was late in collecting
21/04/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in collection. Rest assured we will speak to them about this.
No comment left by this customer.
21/04/13
No comment left by this customer.
21/04/13
I sent a parcel with you to Greece 2 weeks ago i paid the amount asked, it has come back saying i did'nt pay enough postage but i did.
21/04/13
Our Response: I am sorry to read that but I think you are mistaken as to the reason for it's return. Please contact our dedicated online support team via your account who will look into this further for you.
Driver didn't turn up on scheduled date, had to arrange to drop the parcel off at my local depot
21/04/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this on behalf of the courier concerned.
Quick and easy to book and realisable pick up.
21/04/13
Fine and dandy.
21/04/13
Bgjf
21/04/13
No comment left by this customer.
21/04/13
1st class service and would certanly recommened to friends.
21/04/13
No comment left by this customer.
21/04/13
wasnt able to put in special collection details.
21/04/13
No comment left by this customer.
21/04/13
verey smooth service. will use again
20/04/13
The parcel was meant to be collected at 8am and the courrier arrived at 11am.
20/04/13
great service thanks!
20/04/13
No comment left by this customer.
20/04/13
I thought the service was excellent,very prompt and a great price,thank you.
20/04/13
Great service. Quick, Easy and Good Value. Would recommend and use again. Keep up the good work. :-)
20/04/13
We were not informed when parcel will be picked up so we ended up delivering the parcel to the local delivery place which was 25 miles away
20/04/13
No comment left by this customer.
20/04/13
Yes, very good service.
20/04/13
No comment left by this customer.
20/04/13
The website is simple and easy to use. Parcel Monkey takes the hassle out of sending stuff
20/04/13
Confusion over the booking, but this was fully rectified.
20/04/13
Great Service, courier collected when expected and next day delivery was excellent. Great value for money, will certainly use again
20/04/13
Very pleased with quality of service, could be made better by giving an approx time of collection/delivery ie am/pm
20/04/13
No comment left by this customer.
20/04/13
Great thanks
20/04/13
No comment left by this customer.
20/04/13
Great quick well priced service thank you
20/04/13
No comment left by this customer.
20/04/13
Cl;ear website, courier arrived in good time and delivered as quoted, competitive price. Thank you will use you again
20/04/13
no comment
20/04/13
All worked out with Parcel Monkey, picked up day said from U.K, arrivedMalaysiawithin 4days . Very happy with this service very low cost too
20/04/13
I waited in all day for Courier I even called to check they were coming but they didnt turn up and I had to rebook .
20/04/13
No comment left by this customer.
20/04/13
Absolute Disgrace ! Two days late coming to collect parcel. A total let down, next time going through monkey house at my local zoo !
20/04/13
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