We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,786 reviews.
always excellent
27/06/13
perfect service
27/06/13
No comment left by this customer.
27/06/13
No comment left by this customer.
27/06/13
No comment left by this customer.
27/06/13
fast response, on time collection and delivery, will use again!
27/06/13
everything went as expected very good service, thank you
27/06/13
No comment left by this customer.
27/06/13
a day late in delivery and damaged goods i wont be using you guys again...
27/06/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
Delivery was supposed to be overnight but took two days. Lucky that my customer was home!
27/06/13
*************Now the cheapest international prices I could find (2 years ago this wasn't the case). Very impressed indeed :-)***************
27/06/13
A lot has changed in two years and the bigger we become the better deals we hope to be able to bring our growing customer base :-)
Very easy to use the site and the collection was smooth. Thanks
27/06/13
Poor communication . Stated item was over sized after collection and then nearly 3 weeks plus another £17 to get the item returned to me
27/06/13
No comment left by this customer.
27/06/13
No comment left by this customer.
27/06/13
Am starting to move over to Parcels2Go as they're cheaper. Sorry but it's every penny right now. Even though your service is better.
27/06/13
Check their prices again as in the vast majority of cases on a like for like carrier basis we are far cheaper.
Excellent service thank u
27/06/13
No comment left by this customer.
27/06/13
Very good, much appreciated!
27/06/13
Our Response: So it should have been 5 stars then!! ;-)
Very easy to use Service, much cheaper than parcel2go.com, Superb All Round!!
27/06/13
No comment left by this customer.
27/06/13
no improvement needed, excellent service, thankyou
27/06/13
Tracking service did not work, had to visir website to check.
27/06/13
No comment left by this customer.
27/06/13
parcel force -prompt collection as usual
27/06/13
excellent.
27/06/13
No comment left by this customer.
27/06/13
Fantastic service and value for money.
27/06/13
great and easy service
27/06/13
great service once again; thanks.
27/06/13
No comment left by this customer.
27/06/13
No comment left by this customer.
27/06/13
First time I used your company to deleiver the goods. I am happy with your service. Thank you
27/06/13
Good value, good service (though I haven't heard if the package has arrived at its destination yet...)
27/06/13
Good service
27/06/13
if a estimated time for pick up could be given to save waiting in all day
27/06/13
you arrived 24 hours after your proposed collection date and luckily someone was in. Apart from that a good service
27/06/13
Quick and easy!
27/06/13
Very efficient pick up, arrived very quickly at delivery point ,all for a brilliant price, great service will use and recommend again
27/06/13
Quick and easy to use. I am a returning customer and will definatley use PM again.
27/06/13
