We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,906 reviews.
A very bad courier device . By the time my three chairs that I had delivered were so badly treated and damaged that my client refused them
05/06/13
YOU GOT THE PARCEL TO WHERE IT NEEDED TO GO ON TIME
05/06/13
parcel tracking on website is unreliable...
05/06/13
No comment left by this customer.
05/06/13
The service that you have provided over the last few weeks has been extremely good and so has the carrier City Link. Thank you.
05/06/13
Good, but would like a situation where I don't need print any labels ,
05/06/13
++++++++++++++++++++++++
05/06/13
Very poor. The parcel has not been collected. There is no way of contacting you to chase or notify of problems. I will not use you again.
05/06/13
No problem will use again
05/06/13
Excellent service, collection prompt and delivery quickly. Would definitely use again.
05/06/13
Please please consider lowering your prices slightly - you have an amazing oppoortunity to take more market share from Royal Mail!!!
05/06/13
Excellent service & communications. You picked my parcel up when you said you would put a label on it, delivered it to me safe and on time.
05/06/13
GREAT SERVICE! RELIABLE, EFFICIENT AND VALUE FOR MONEY!
05/06/13
No comment left by this customer.
05/06/13
No comment left by this customer.
05/06/13
No comment left by this customer.
05/06/13
Collection prompt. Delivery commented on by recipient as very fast to Australia
05/06/13
Excellent service and value for money
05/06/13
No comment left by this customer.
05/06/13
No comment left by this customer.
05/06/13
No comment left by this customer.
05/06/13
No comment left by this customer.
05/06/13
Fast efficient service, brilliant thanks
05/06/13
No comment left by this customer.
05/06/13
You informed me that order would be collected between 8-6 yesterday. What happened? No extra charge due to your error.
05/06/13
No comment left by this customer.
05/06/13
Excellent service
05/06/13
No comment left by this customer.
05/06/13
Normally you guys are great. This time the parcel was returned unnecessarily by Parcelforce and I had to pay again directly to resend it.
05/06/13
thanks
05/06/13
I understand what "estimated" means, but 2 hours over the given time slot is 'poor' service for me
05/06/13
No comment left by this customer.
05/06/13
No comment left by this customer.
05/06/13
I use parcel monkey quite often I always receive great service! The courier driver is very pleasant and friendly.
05/06/13
No comment left by this customer.
05/06/13
No comment left by this customer.
05/06/13
very good
05/06/13
PM1890550 Still showing as unable to track
05/06/13
No comment left by this customer.
05/06/13
excellent service.....Thanks.
05/06/13
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