We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,906 reviews.
First time user - excellent service - have recommended you and will use you again myself. Thank you
06/06/13
No comment left by this customer.
06/06/13
very good
06/06/13
No comment left by this customer.
06/06/13
No comment left by this customer.
06/06/13
Top service again!
06/06/13
all ok thanks
06/06/13
Very good service, had no problem and parcel was delivered timely,perfect!highly recommended.
06/06/13
No comment left by this customer.
06/06/13
excellent service
06/06/13
It was fine, would be better if you could select more 48 hour services.
06/06/13
No comment left by this customer.
06/06/13
Offer discount to members who purchase a lot, like me.
06/06/13
No comment left by this customer.
06/06/13
The package was delivered to the Netherlands in a few of days, the only disadvantage I can think of is that I could not specify pickup time.
06/06/13
No comment left by this customer.
06/06/13
Simple online instructions. Easy to navigate. Very prompt and clear email updates and a reassuring confirmation of delivery. Thank you.
06/06/13
Your customer service was not very friendly and the parcel was over two hrs late from the initial time it was suppose to come in.
06/06/13
Good and fast..thank you
06/06/13
Parcel Monkey Was the Cheapest also I was amazed my large parcel only took 3 days from UK to Hong Kong Extremely Satisfied Customer :-)
06/06/13
No Probs picked up / droped off as arranged
06/06/13
No comment left by this customer.
06/06/13
No comment left by this customer.
06/06/13
Great service. Had no problems before and have used many times in the past. Price is good too. Would highly recommend using them.
06/06/13
No comment left by this customer.
06/06/13
No comment left by this customer.
06/06/13
No problem at all. Will use your service again.
06/06/13
No comment left by this customer.
06/06/13
No comment left by this customer.
06/06/13
No comment left by this customer.
06/06/13
No comment left by this customer.
06/06/13
Very well done!
06/06/13
Damaged parcel
06/06/13
i'm sorry i pressed too early with my mouse!! I've been very pleased with the service, had no complaints back from customers.
06/06/13
Good service but a day late
06/06/13
No comment left by this customer.
06/06/13
No comment left by this customer.
06/06/13
Main issue: I got 2 emails within seconds. One stated no label necessary, 2nd stated I must print a label ...
06/06/13
You still haven't collected
06/06/13
Collection on Friday and delivery on Saturday (when I was expecting Monday), delighted both myself and my customer. Well done!
06/06/13
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
