We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,786 reviews.
ordering online was long & slow & would be helpfull if payment could be made by paypal but once item collected service was fast & good
25/06/13
good
25/06/13
excellent service picked up parcel and delivered it no problem.
25/06/13
No comment left by this customer.
25/06/13
The delivery was late for a week, instead of two working days it ended up delivered 7 days later!
25/06/13
used you twice, up to now good service thanks
25/06/13
No comment left by this customer.
25/06/13
I have clicked on poor because you charged me twice for the collection & indeed tried to collect the package twice! John.
25/06/13
it would be good to know AM or PM for collection.
25/06/13
No comment left by this customer.
25/06/13
Normally delighted with your service, but am unsure whether my parcel has been delivered or not the tracking states 'VL' what is this?
25/06/13
Decent job for the money!
25/06/13
Good service thank you
25/06/13
Great value and so easy, thank you
25/06/13
PAYPALLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLL
25/06/13
Good
25/06/13
The pickup was on time as indicated.
25/06/13
first pick up courier went to wrong unit and i waited all day, re-arranged for today, been waiting since 8 this morning now 5 still waiting!
25/06/13
No comment left by this customer.
25/06/13
My parcel was not collected when it should have been. My emails did not home through until halfway through the morning of my collection
25/06/13
very easy service, price was good, i didn't have any problems.
25/06/13
No comment left by this customer.
25/06/13
Cheap & good - service did exactly what it said!
25/06/13
thanks allot
25/06/13
Could do with knowing if the collection will be am or pm so the entire day isn't wasted waiting in. Apart from that excellent.
25/06/13
No comment left by this customer.
25/06/13
fantastic as always!
25/06/13
No comment left by this customer.
25/06/13
Very good service and value for money. It would also be good to be able to arrange a collection for the same day.
25/06/13
excellent
25/06/13
THANK YOU
25/06/13
good
25/06/13
No comment left by this customer.
25/06/13
Excellent service and much cheaper than expected
25/06/13
Possibly not feasable but a half day split on collection time would be a great help
25/06/13
No comment left by this customer.
25/06/13
I`m very happy so far with your service of deliveries and collections of parcels , it would help if one knows if you pickthe box up in AM
25/06/13
second times used- missed first delivery, driver said he would return which he didn't. Rearranged for follwoing day- no problems.
25/06/13
Excellent service from start to finish
25/06/13
No comment left by this customer.
25/06/13
