We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,906 reviews.
Much better, Arrived roughly on time for collection and feedback shows the items arrived in good order.
04/06/13
No comment left by this customer.
04/06/13
No comment left by this customer.
04/06/13
No problem at all. Easier to use than some competitors
04/06/13
Perfect from start to finish Thanks.
04/06/13
No comment left by this customer.
04/06/13
Worked well thank you
04/06/13
No comment left by this customer.
04/06/13
No comment left by this customer.
04/06/13
got to be the best service parcel monkey all the way 100% a credit to you xxx
04/06/13
Thank you very much. xxx
The parcel is still here. Can I have my money back please?
04/06/13
Our Response: On behalf of the courier concerned please accept our apologies for this and yes of course you will be fully refunded. Once again sorry.
No comment left by this customer.
04/06/13
Prompt collection and quick delivery
04/06/13
No comment left by this customer.
04/06/13
No comment left by this customer.
04/06/13
No comment left by this customer.
04/06/13
Parcel was collected a day late with no communication of this so i wasted 2 days waiting in for. I will never be using this again
04/06/13
Our Response: On behalf of the courier concerned please accept our apologies for this. Sorry and we will speak with them as this is not acceptable.
The website is nice and easy to use. Price was good. The shipping was very quick. The boxes came undamaged, as the items inside. Well done!!
04/06/13
No comment left by this customer.
04/06/13
I found it very annoying that I could only proceed by agreeing that you could keep my bank details on record. I did NOT want this to happen!
04/06/13
Easy to use and efficient, what more can you ask?
04/06/13
A great service - parcel picked up as requested and the cost was reasonable.
04/06/13
good service and very competitive
04/06/13
No comment left by this customer.
04/06/13
Very easy to use and would use again.
04/06/13
No comment left by this customer.
04/06/13
No comment left by this customer.
04/06/13
turned up picked up delivered did what was asked but still need to work on callinga head. two parcels not collected today 4/6/13
04/06/13
No comment left by this customer.
04/06/13
parcel was collected and delivered as indicated, couldn't ask for anything more
04/06/13
Item has been received by courier damaged need to claim is no customer service contact number or any claim procedure available on line waitn
04/06/13
Our Response: I am sorry to read that your item was damaged in transit. Please contact our online support team via your account who will help you start a claim.
easy to use site, good value
04/06/13
No comment left by this customer.
04/06/13
Great as always.
04/06/13
No comment left by this customer.
04/06/13
No comment left by this customer.
04/06/13
I would like you to cover ceramics and glass as it is difficult to find a courier who will do this at a fair price.
04/06/13
That's because the risk of damage / financial loss is so high with such items.
Brilliant service. No issues
04/06/13
No comment left by this customer.
04/06/13
I am a convert from parcel2go! The only way your service could be improved is by allowing us to load a pre-pay account!
04/06/13
Thank you and welcome aboard ;-)
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