We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 238,062 reviews.
spot on
26/06/13
Very disappointing, failed to another courier then I had to re-book, loose another days pay waiting for collection - very expensive
26/06/13
No comment left by this customer.
26/06/13
No comment left by this customer.
26/06/13
Simple to use. Parcel delivered on time with no issues. Would be useful to see the default compensation for each service before clicking in.
26/06/13
Arrangements and Collection easy and as I expected - tracking when abroad was a little delayed but confirmation eventually received online.
26/06/13
Top marks
26/06/13
No comment left by this customer.
26/06/13
I did not receive overnight delivery, otherwise very good service.
26/06/13
Everything went according to plan. Good service.
26/06/13
No comment left by this customer.
26/06/13
No comment left by this customer.
26/06/13
The courier never arrived and said they couldn't find our home even though it is postcode registered and didn't call for directions.
26/06/13
Straightforward easy and reliable
26/06/13
Then guy lifted the parcel properly according to Health and safety and loaded into lorry delicately lol
26/06/13
No comment left by this customer.
26/06/13
No comment left by this customer.
26/06/13
No comment left by this customer.
26/06/13
No comment left by this customer.
26/06/13
Great value for money and an efficient service
26/06/13
yes great service can not get a better deal for package delivery
26/06/13
one of the packs arrived with damaged contents. Shame cos I got this insured but the recipient didnt noticed that at collection time
26/06/13
eexcellent service. vood
26/06/13
No comment left by this customer.
26/06/13
Alway a pleasere collected and delivered as agrred!! well Done AGAIN!!!!!
26/06/13
No comment left by this customer.
26/06/13
No comment left by this customer.
26/06/13
Excellent fast service
26/06/13
Parcel was not picked up on the day booked. No information from the courier to explain or apologise. A phone call would be nice
26/06/13
No comment left by this customer.
26/06/13
second time using parcel monkey, good so far, service seems reliable have not had any issues yet
26/06/13
Very satisfied with your service, very efficient service and would not hesitate to recomend you to other people
26/06/13
brilliant, so quick and easy to use, with advice & reminders the whole way. Will definitely use again. Thank you
26/06/13
all good
26/06/13
is really bad additional charged £6.85 for no reason ? the package weight 3800 grams not 5600grams no dealing with you again enough
26/06/13
The process was efficient and customer friendly from booking to delivery. Thank you from a first time but certainly not last time user
26/06/13
very impressed with my first use, thank you
26/06/13
Driver very professional and polite, a credit to your company.Well done!
26/06/13
No comment left by this customer.
26/06/13
A great overall experience. Thank you.
26/06/13
