We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,291 reviews.
Very efficient - would be an improved service if the delivery driver brought a label with him perhaps.
14/06/13
Took 4 days!
14/06/13
easy process, driver called ahead, package arrived in one piece job done
14/06/13
For eBay the service is inadequate as need tracking & proof delivery. I booked Fri AM, but you told Nightfreight Mon Eve! So collect Tues!!
14/06/13
No comment left by this customer.
14/06/13
I send a parcel to China. It suppose to be there one week. but now is four weeks My cousin haven't got it yet.
14/06/13
Just bloody awful and getting worse as the weeks go by.
14/06/13
excellent service highly recommend
14/06/13
No comment left by this customer.
14/06/13
You did great!! My client received his girlfriends birthdays present on time. Thank you!!!
14/06/13
The service was prompt and efficient, the guy collecting the goods was pleasant & courteous
14/06/13
thankyou very good service will use again
14/06/13
where is the courier
14/06/13
Your website makes sender/recipient mobile phone numbers compulsory. He was very reluctant to supply this. Sender= a school = no mobile no.
14/06/13
No comment left by this customer.
14/06/13
No comment left by this customer.
14/06/13
No comment left by this customer.
14/06/13
No comment left by this customer.
14/06/13
super
14/06/13
collected on time, delivered on time, as usual..
14/06/13
A awful and difficult company to deal with. Bad service, the parcel was not delivered, we still do not have the parcel.
14/06/13
We have used your service for a few months now and have been impressed with delivery, collection and service. Thank you
14/06/13
very pleased with the sservice and very competitive price.
14/06/13
No comment left by this customer.
14/06/13
No comment left by this customer.
14/06/13
Waited in ALL DAY. Parcel not collected. No contact from courier. I rang courier,automated response. No explan.Delivery late byby 5 da ays
14/06/13
No comment left by this customer.
14/06/13
great service thanks
14/06/13
No comment left by this customer.
14/06/13
excellent service. Very reliable. However not given a narrower time slot for collection.
13/06/13
The parcel arrived smashed, despite using extensive bubble wrap and writting fragile on the box. Will not use again
13/06/13
No comment left by this customer.
13/06/13
the service received thus far is very good thankyou
13/06/13
hassle free transaction,thanks
13/06/13
No comment left by this customer.
13/06/13
All went well
13/06/13
No comment left by this customer.
13/06/13
No comment left by this customer.
13/06/13
on time, everytime, thanks.
13/06/13
No comment left by this customer.
13/06/13
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
