We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,291 reviews.
Excellent in every way. Read some really bad things after arranging the pick up, but for me, I'd certainly use them again.
17/06/13
Thanks.
17/06/13
Absolutely satisfied - your Twitter account was a service plus for me.
17/06/13
no comment
17/06/13
no comment
17/06/13
no comment
17/06/13
Your website is easy to use, the process is straightforward. Overall I have found your service very reliable.
17/06/13
Nothing to Add first class service THANKS
17/06/13
no comment
17/06/13
Couldn't be better. Thank you
17/06/13
An expected collection time would have improved the service.
17/06/13
great prices. great service
17/06/13
Very happy
17/06/13
Friendly drivers,such speedy delivery,more than fantastic A++++
17/06/13
Not enough information given, had to contact. Still don't know if parcel has been received
17/06/13
Top job! Thank you.
17/06/13
no comment
17/06/13
Poor this time as you said you turned up but sender waited all day watching door and no courier
17/06/13
reliable service. reccomended
17/06/13
no comment
17/06/13
mirror broken...
17/06/13
Amazing service
16/06/13
Used Nightfreight this time and they damaged the parcel, and it was a day late!!! Courier never miss though
16/06/13
no comment
16/06/13
brilliant, thanks
16/06/13
no comment
16/06/13
Brilliant service , parcel was collected as instructed and delivered to me in less than 24 hours for £17, BARGAIN !!!
16/06/13
efficient service, booked next day delivery and parcel arrived next day.
16/06/13
Good but I didn't like the online merchant service insisting it kept my bank details (used paypal to avoid this)
16/06/13
Excellent Service. Prompt pick up and delivery. Will not hesitate to use again.
16/06/13
good
16/06/13
great service as always ty guys
16/06/13
First rate thanks
16/06/13
Straight forward, no hassle collection and delivery. Very pleased, great price and service
16/06/13
great value service. attaching your labels is a bit of a problem. better if you had self sticking labels you put on when collecting.
16/06/13
no comment
16/06/13
Punctual and courteous, no damage or other problems
16/06/13
no comment
16/06/13
Customer service is to slow at weekends & PM should not charge the 2% surcharge on paypal for regular customers otherwise very good.
16/06/13
No comment left by this customer.
16/06/13
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