We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,786 reviews.
no comment
25/06/13
Simple to use very pleased with service
25/06/13
no comment
25/06/13
Easy quick and affordable services with recognisable couriors
25/06/13
Parcel picked up on time excellent tracking system very reasonable price will be using parcel monkey again many thanks
25/06/13
Parcel Monkey great, City Link Driver grumpy as usual!
25/06/13
No comment left by this customer.
25/06/13
No comment left by this customer.
25/06/13
No comment left by this customer.
25/06/13
A very easy, efficient service! A credit to the industry!
25/06/13
No comment left by this customer.
25/06/13
highly reccommend excellent service
25/06/13
no comment
25/06/13
Answer questions quicker that 48 hours after the question
25/06/13
no comment
25/06/13
no comment
24/06/13
after three failed collections, decided to drop package to depot myself. appalling service by chosen carrier offered
24/06/13
you said I don't need to print the label as the driver would bring it, but he did not.
24/06/13
Would appreciate knowing time - to within an hour or two - of delivery and collection - perhaps via text?
24/06/13
Fast, efficient service, thanks.
24/06/13
no problems at all
24/06/13
No comment left by this customer.
24/06/13
Easy to understand - and it delivered!
24/06/13
There was a massive crash on the route my drive had to make and he still delivered b4 my time slot 12pm with the a1 closed
24/06/13
No comment left by this customer.
24/06/13
Excellent Service. Very quick and efficient.
24/06/13
Excellent, cost effective and simple process. will use again.
24/06/13
No comment left by this customer.
24/06/13
No comment left by this customer.
24/06/13
Excellent pick up and delivery. Keep up the good work.
24/06/13
Courier mixed the bags up, not happy at all.
24/06/13
Thanks, no problems, will certainly use again.
24/06/13
No comment left by this customer.
24/06/13
No comment left by this customer.
24/06/13
No comment left by this customer.
24/06/13
No comment left by this customer.
24/06/13
Service ok
24/06/13
Maybe a text to let me known approx time of collection and another to say parcel has been delivered
24/06/13
Your emails got caught in my junk mail folder but otherwise painless!
24/06/13
No comment left by this customer.
24/06/13
