We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,291 reviews.
thank you for a superb service
11/06/13
No comment left by this customer.
11/06/13
No comment left by this customer.
11/06/13
very good service as usual, many thanks
11/06/13
Very easy booking, really good communication by email, prompt pick up. Assume everything ok other end as not heard to the contrary.
11/06/13
Very pleased with the service
11/06/13
It was an excellent service. I particularly like the times given for collection. Best ever. Friendly and helpful service.
11/06/13
No comment left by this customer.
11/06/13
Very happy with the service
11/06/13
Used parcel 2 go before, got a better rate from you and better service - thanks
11/06/13
Improvement on our last shipment - congratulations !!
11/06/13
easy and striahgt forward to prepare. at the end of the day though its down to price.
11/06/13
No comment left by this customer.
11/06/13
No comment left by this customer.
11/06/13
apart from the website going down I have nothing bad to say and will be using again
11/06/13
Not as good as DHL service,DX tracking very poor would not use again
11/06/13
No comment left by this customer.
11/06/13
It would be handy if there was a time scale for pick up...ie morning or afternoon as I stayed in all morning and pick up was afternoon
11/06/13
No comment left by this customer.
11/06/13
No comment left by this customer.
11/06/13
It would be helpful if the courier was able to text or phone to give some indication of a time slot for collection
11/06/13
No comment left by this customer.
11/06/13
very easy to use service, get what you pay for thanks.
11/06/13
excellent service thankyou
11/06/13
Collection was when stated as was delivery. Online email reminder of collection very helpful.Sevice A1, cannot be improved upon.
11/06/13
Very good thankyou
11/06/13
first use, As Previously used Parcel2go and My Hermes, but couldnt get a good price on awkward size, 'monkey could though! thanks! saved £2
11/06/13
offer pick up times so customers no when its being collected
11/06/13
excellent service
11/06/13
No comment left by this customer.
11/06/13
Yes I was extremely impressed with your service and I will certainly use your couriers again.
11/06/13
No comment left by this customer.
11/06/13
No comment left by this customer.
11/06/13
I'm waiting from thursday for the courier ????????????????????????????????????????
11/06/13
No comment left by this customer.
11/06/13
6 star service as always!
11/06/13
better tracking would be appreciated
11/06/13
Can't Complain....
11/06/13
Service & price good, website disappointing - too 'clunky', navigation not smooth, cluttered, dated appearance
11/06/13
always makes delivering my parcels so easy and at best prices
11/06/13
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
