We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,907 reviews.
Great service and very easy transaction
10/06/13
No comment left by this customer.
10/06/13
Had/having problem with delivery, Parcel Monkey not answering my emails and there's no phone number to ring either
10/06/13
Thank You
10/06/13
No comment left by this customer.
10/06/13
Parcel was collected & delivered on time. Very impressed with speed of service & price via Citylink. Would recommend.
10/06/13
No comment left by this customer.
10/06/13
No comment left by this customer.
10/06/13
Collected Mon 3rd, paid for 3 day delievry, its Mon 10th, still not delivered, will be asking for a refund.
10/06/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
No comment left by this customer.
10/06/13
Received items no problem. Excellent service.
10/06/13
No comment left by this customer.
10/06/13
Very good service, recommended
10/06/13
No comment left by this customer.
10/06/13
Easy to arrange, excellent value, collected when arranged and delivered as arranged. Fantastic.
10/06/13
Easy to use online system - all very efficient. Thanks
10/06/13
Excellent service, can't fault it.
10/06/13
No comment left by this customer.
10/06/13
like the way you think
10/06/13
Quick 'n easy.
10/06/13
No comment left by this customer.
10/06/13
No comment left by this customer.
10/06/13
No comment left by this customer.
10/06/13
As always, you do what you say you will do. The parcel arrives undamaged on time.
10/06/13
No comment left by this customer.
10/06/13
Excellent service and delivery! Always a pleasure to use your services
10/06/13
1st Class service as usual
10/06/13
Easy to use and good communication. Was told by courier would be with customer next day, but was not delivered until the day after.
10/06/13
No comment left by this customer.
10/06/13
:-)
10/06/13
Excellent service
10/06/13
Very Happy
10/06/13
No comment left by this customer.
10/06/13
It would be good to be emailed the tracking reference number as the recipient asked for it but I did not have it to hand.
10/06/13
No comment left by this customer.
10/06/13
I was told the item would be collect on Thursday 30th May but it wasn't collect until Monday 3rd June
10/06/13
All good
10/06/13
very easy to organise, parcel picked up promptly.
10/06/13
no one came to collect
10/06/13
I am hoping to have a discount bonus for certain amount of bookings, they way your competitor do in the market.
10/06/13
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