We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,908 reviews.
Excellent service
12/06/13
Very fast! Just wish you could provide an approximate time of delivery instead of waiting all day long.
12/06/13
No comment left by this customer.
12/06/13
Picked up early, delivered to Cornwall next day - what more could you ask?
12/06/13
Parcel collected 24hours late. Phoned and was left for 8mins on hold! No apology. Won't use night freight again.
12/06/13
Excellent, Fast, Reasonable price and in General a no Hassle Service.
12/06/13
Excellent fast, and cost effective European service I will use again without a doubt - many thanks
12/06/13
Very good as always, never had a problem and I have been using them for 3 years!
12/06/13
No comment left by this customer.
12/06/13
I did not get a notification at about what time/time range parcel was supposed to be collected
12/06/13
i need to drop of at depot for parcel force
12/06/13
No comment left by this customer.
12/06/13
No comment left by this customer.
12/06/13
all ok
12/06/13
Easy to use service, good choice of delivery options
12/06/13
I was sooo impressed with your service - the price was fantastic, the process really simple and the courier very professional/polite.
12/06/13
No comment left by this customer.
12/06/13
Excellent all the way through , would recommend .
12/06/13
No comment left by this customer.
12/06/13
From start to finish it was a complete fiiasco. 1/ Not collected on booked date and would need further 1000 characters to give details.
12/06/13
The service is perfect.
12/06/13
No comment left by this customer.
12/06/13
Top Service will be using parcel monkey again many thanks.
12/06/13
Excellent service couldn't complain price was amazing value
12/06/13
Easy to use website
12/06/13
Collection and delivery were both on the right day, simple and painless. Items arrived without damage. Label printing easy and convenient.
12/06/13
Collection and delivery as promised. A very easy way to arrange transport
12/06/13
quite expensive (£30 surcharge but for what?) + Night freight collected on the Thursday but didn't deliver until the following Monday
12/06/13
very happy with the service, and the driver was very good asked for the paperwork to sign too. will be using for all my delivery needs!
12/06/13
Professional, friendly collection driver. Delivered very quickly the next day. Would recommend & use Parcel Monkey again.
12/06/13
No comment left by this customer.
12/06/13
This is not the first time I have used Parcel Monkey & they have been excellent everytime
12/06/13
No comment left by this customer.
12/06/13
Faultless as always
12/06/13
Really impressed. Easy to use website, next day delivery, extremely well priced. Will definitely use again.
12/06/13
Great service, thanks
12/06/13
perfect, cheap and it made it..
12/06/13
No comment left by this customer.
12/06/13
Very quick and efficient. Pick up was early and delivered very quickly - end customer was very pleased. Also great value
12/06/13
great no problem
12/06/13
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