We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 238,062 reviews.
No problems at all.
04/07/13
Good booking, no tracking available with Nightfreight, delivered 1 day later than expected
04/07/13
It would be good if it was possible to arrange a collection time slot. Also you should make the cost inc. vat more prominent
04/07/13
The parcel was not picked up until a day later than anticipated
04/07/13
No comment left by this customer.
04/07/13
No comment left by this customer.
04/07/13
Took 4 days instead of 1
04/07/13
No comment left by this customer.
04/07/13
No comment left by this customer.
04/07/13
No comment left by this customer.
04/07/13
No comment left by this customer.
04/07/13
Dx took 2 days to pick up the package and 3 more to deliver. Tracking was also poor
04/07/13
Cannot think of anything. Easy to use, good service and collected on time
04/07/13
No comment left by this customer.
04/07/13
parcel delivered on Monday only instead of Friday, was supposed to be next day delivery
04/07/13
No comment left by this customer.
04/07/13
Excellent website, easy to use, brilliant idea. Courier collected on time and delivered quickly.
04/07/13
No comment left by this customer.
04/07/13
Very good service. If i could have found out an estimated time, that would have been good.
04/07/13
No comment left by this customer.
04/07/13
Excelent service,fast and efficiant, thank you. Would recomend to a friend
04/07/13
No comment left by this customer.
04/07/13
No comment left by this customer.
04/07/13
No comment left by this customer.
04/07/13
Very pleased
04/07/13
Another parcel delivered trouble free to New Zealand - thanks
04/07/13
Best price,efficient tracking delivered on time next day as promised.Out at time but left safely out of sight as requested.Welldone.
04/07/13
perfect service
04/07/13
some method of letting customer know if not able to pick up parcel as this has happened to me
04/07/13
No comment left by this customer.
04/07/13
very good device as usual
04/07/13
no comment
04/07/13
no comment
03/07/13
Good service. Great to be able to arrange courier services from your sofa!
03/07/13
Totally impressed how you managed to send my package cheaper than Parcel Force could !?
03/07/13
great sevice good prices will be using more often thank you
03/07/13
My parcel was collected promptly,by a very helpful driver and has arrived safely and in perfect order in Western Australia.Yippee.
03/07/13
although booked in advance collection was not made - very un professional
03/07/13
Simple, quick and effective! Just what it said it would be.
03/07/13
the goods were badly damaged in transit
03/07/13
