We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 238,062 reviews.
no comment
03/07/13
The only niggle I have is that you can't book a next day collection - only a 2 day which isn't always what I need, but Good apart from this.
03/07/13
brilliant, will use you again
03/07/13
Superb Service. Exactly 48 hrs Tracked parcel UK to Florida.
03/07/13
No comment left by this customer.
03/07/13
No comment left by this customer.
03/07/13
Would be nice if there was an app to make it simpler and faster
03/07/13
Good service
03/07/13
Wasn't delivered on time.....
03/07/13
Prompt collection and delivery. Thank you.
03/07/13
Excellent service very efficient collection and delivery
03/07/13
Great service. Nothing to add in terms of service improvements
03/07/13
Actually another courier!!!!!!!!!
03/07/13
No comment left by this customer.
03/07/13
Nothing, everything went OK
03/07/13
No comment left by this customer.
03/07/13
No comment left by this customer.
03/07/13
Parcel was due for next day delivery but instead took 5 days. Still waiting on an explainantion why. Not happy!
03/07/13
I paid for next day delivery and it still isn't here!!!
03/07/13
I can't praise yourservice enough - fantastic from order through to delivery! I recommend you to anyone.
03/07/13
your courier damaged the item. i asked the seller to return so that i could make a claim, but she decided to repair the table. useless!
03/07/13
Pickup & Delivery service used. Sent Client the associated labels. Courier pickup delivered item within 24hrs excellent all at good rate..
03/07/13
No comment left by this customer.
03/07/13
No comment left by this customer.
03/07/13
good easy and reliable at a bargain price what more could one ask for?
03/07/13
I didn't understand why the dimensions of the box were so important, as they were not ultimately required to go into a bag...
03/07/13
Quick and on time, hassle free
03/07/13
No comment left by this customer.
03/07/13
Integrate with ebay to get name and address etc
03/07/13
No comment left by this customer.
03/07/13
No comment left by this customer.
03/07/13
you failed to pick up the parcel for 5 days then delivered the wrong parcel . i had to spend hours on the phone to sort out
03/07/13
Night Freight delivered the parcel 3 days late, all smashed up. Will never use again!!
03/07/13
Parcel was not picked up on first day! Had to rebook for the next day, and this was supposed to be a next day delivery?
03/07/13
Happy to use you for parcels but please stop the spam emails!
03/07/13
We only send random review emails so if you don't wish to post a comment then please delete them.
the good = parcel delivered fine, the bad = was sent too many emails (5-6) but was not sent delivery confirmation which was dissappointing.
03/07/13
Full tracking is available via the green globe icon next to the order in question when viewed from your account.
Excellent collection and delivery service - I don't see you on the E-Bay auto postage calculator, might be worth finding out how to be.
03/07/13
Thanks and we will look into this.
Courteous driver made the collection and delivery made on time.
03/07/13
perfect as always
03/07/13
Simple-cost-effective-prompt and will definitely use again.
03/07/13
