We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,291 reviews.
No comment left by this customer.
17/06/13
very fast and good service
17/06/13
courier didn't collect until the day after they were meant to
17/06/13
No comment left by this customer.
17/06/13
Parcel seems to have been stuck at "International hub" for the past 5 days.
17/06/13
Parcel was delivered to the wrong place had to be re sent not sure if it has arrived at the correct destination
17/06/13
a package of ours remains undelivered and we have not heard anything from Parcel Monkey.
17/06/13
You collected 2 large boxes from me, you sent the boxs to the wrong addres', and had to pick up and ship again, customers were not happy !!
17/06/13
Estimated collection times would be useful, mine was collected at 6pm, a whole day of waiting..
17/06/13
No comment left by this customer.
17/06/13
Courier did not collect parcel next day,no contact from courier or reason given.collected day after....a wasted day waiting!!!!
17/06/13
top service as ever
17/06/13
I very happy with the service, it makes for a pleasent smooth transaction
17/06/13
The parcel was a day late being picked up, no reason given either
17/06/13
I was very pleased with the service. The parcel was collected and delivered on the dates given. Thank you.
17/06/13
No comment left by this customer.
17/06/13
great servise Thanks
17/06/13
Excellent service as usual, great price and great communication. I recommend Parcel Monkey on a regular basis.
17/06/13
No comment left by this customer.
17/06/13
Excellent service, very easy to use
17/06/13
there is nothing to say - the job was done and the parcel got to me first thing in the am as anticipated. thank you
17/06/13
Great way of finding the best quote - service was efficient and worked well
17/06/13
Delivery company used were very polite and it was a good service
17/06/13
Altogether a very good experience . Reliable and secure .
17/06/13
No comment left by this customer.
17/06/13
Absolutely brilliant service and price was very reasonable indeed. Will definately use service again and again.
17/06/13
No comment left by this customer.
17/06/13
Tracking advice could be current -otherwise fine this time
17/06/13
thank you as always .. nightfreight.. bit of a coup for parcelmonkey!! .. game on
17/06/13
parcel was not delievered on time
17/06/13
The service was excellent. Parcel collected and delivered on time exactly as arranged.
17/06/13
Very fast and efficient service
17/06/13
Parcel was damaged during delivery despite being well packed - but the parcel was collected on time and delivered faster than you said.
17/06/13
very good
17/06/13
As always splendid!!
17/06/13
Could you give timed collection even if it's AM or PM.
17/06/13
all good
17/06/13
service was great for me as it meant I didn't have to struggle to post office with heavy, bulky parcel - and you were cheaper!
17/06/13
good service but i could not see a delivery date for my parcel so the person i sent it to had to wait in for 2 days to take delivery..
17/06/13
Good service and price for a large item of relatively low value
17/06/13
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