We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,907 reviews.
parcel was picked up quickly and delivered quickly A1 service will use again cheaper that royal mail and better too
11/06/13
Got email saying I will be charged over £10 if parcel cannot be collected, then courier failed to turn up! Waited 1day in. Very stressful.
11/06/13
No comment left by this customer.
11/06/13
collected on time and delivered on time all in all spot on will be using again very soon
11/06/13
No comment left by this customer.
11/06/13
parcel collected in due time and delivered in good condition and again in due time
11/06/13
parcel due for collection. still not collected on the Friday. and after 5 calls to the company someone finally bothered to answer the phone!
11/06/13
Fab service! Use all the time for my customers, to shift things back n fore! Fab!!!
11/06/13
Fast service, collection on time and delivered on time, at a very competitive price,infact it was the best service. thank you parcel Monkey
11/06/13
No comment left by this customer.
11/06/13
No comment left by this customer.
11/06/13
the pre-prepared labels ready for printing were incredibly useful - thank you
11/06/13
No comment left by this customer.
11/06/13
very good
11/06/13
It would have been good to be contacted when they knew what date the parcel would be delivered?
11/06/13
Good service my parcel arrived the following day
11/06/13
thank you for a superb service
11/06/13
No comment left by this customer.
11/06/13
No comment left by this customer.
11/06/13
very good service as usual, many thanks
11/06/13
Very easy booking, really good communication by email, prompt pick up. Assume everything ok other end as not heard to the contrary.
11/06/13
Very pleased with the service
11/06/13
It was an excellent service. I particularly like the times given for collection. Best ever. Friendly and helpful service.
11/06/13
No comment left by this customer.
11/06/13
Very happy with the service
11/06/13
Used parcel 2 go before, got a better rate from you and better service - thanks
11/06/13
Improvement on our last shipment - congratulations !!
11/06/13
easy and striahgt forward to prepare. at the end of the day though its down to price.
11/06/13
No comment left by this customer.
11/06/13
No comment left by this customer.
11/06/13
apart from the website going down I have nothing bad to say and will be using again
11/06/13
Not as good as DHL service,DX tracking very poor would not use again
11/06/13
No comment left by this customer.
11/06/13
It would be handy if there was a time scale for pick up...ie morning or afternoon as I stayed in all morning and pick up was afternoon
11/06/13
No comment left by this customer.
11/06/13
No comment left by this customer.
11/06/13
It would be helpful if the courier was able to text or phone to give some indication of a time slot for collection
11/06/13
No comment left by this customer.
11/06/13
very easy to use service, get what you pay for thanks.
11/06/13
excellent service thankyou
11/06/13
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