We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,906 reviews.
The lack of telephone contact is a real pain. Collection did not take place till after 7 and the tracking was not updated
09/06/13
no comment
09/06/13
no comment
09/06/13
Everything easy about dealing with you guys. Pickup prompt, prompt delivery. Thanks very Much, Tim
09/06/13
if you could provide times when the package would be picked up and dropped off this would improve the service
09/06/13
couldn't of gone any more smoothly, thanks
09/06/13
Thank you
09/06/13
No comment left by this customer.
09/06/13
Slow updates on tracking, but overall not too bad
09/06/13
PM_1336474_1897501 CAST IRON MONEY BOX. NO NAME ON BAG PARCEL RETURNED TO DX B/HAM NOW PRESUMED LOST.
09/06/13
delivery came on time and in good condition, very happy
09/06/13
No comment left by this customer.
09/06/13
great service
09/06/13
Very satisfied with service provided. Collection and drop off service excellent. Would recommend courier service to others.
09/06/13
Parcel arrived partially opened.
09/06/13
Really satisfied with the service,prompt pickup,superb delivery. thanks
09/06/13
If my next use is as satisfactory as this, then there is nothing to change
09/06/13
QUALITY SERVICE !!!
09/06/13
Excellent service. My very large box left UK Monday pm and arrived in Menorca Friday am. Will use Parcel monkey again.
09/06/13
#1336262, couldent track it, Courier claimed order not received so no collection or delivery made, had to rebook for collection 10th/6th.
09/06/13
Having used Parcel Monkey before I had expectations of my past experience and sure enough...great pick up service and competitively priced.
09/06/13
I needed more guidance on customs clearance for a private parcel to Switzerland.
09/06/13
Item broken in transit
09/06/13
No comment left by this customer.
09/06/13
Easy & straight forward to use
09/06/13
No comment left by this customer.
09/06/13
super price, arrived on time. will use again :)
09/06/13
parcel has never been collected call me on 07803077097
09/06/13
Once again,a first class service.Thank you.
09/06/13
very good but still had to print lables when the initially it said i didn't. not good when i have no printer
09/06/13
A great service, collected as promised & delivered the next day. will definitely use again. Great prices too
09/06/13
No comment left by this customer.
09/06/13
No comment left by this customer.
09/06/13
City Link used this time probably due to size of package. No problem, but prefered the labelled bag of the standard service.
09/06/13
No comment left by this customer.
09/06/13
all i can say great value for money prompt service every time tracking never fails ty guys keep up the good work many thanks.just taylor
09/06/13
No comment left by this customer.
09/06/13
fantastic service as always. One thing is you could do with is a way when buyer organises courier for seller to get lablel?
09/06/13
fast delivery, no hassle!! thank you. would use again!
09/06/13
Would be nice if you could provide a time slot for delivery
09/06/13
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