We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,915 reviews.
3 sets of bicycle wheels shipped now. 1 - arrived OK. 1 - box badly damaged. Wheels in this parcel were damaged. Courier to blame.
02/07/13
EXCELLENT SERVICE , QUICK AND RELIABLE.
02/07/13
web site easy to use for estimates; easy to use for arranging collection; prices always very good... a good and reliable service.
02/07/13
No comment left by this customer.
02/07/13
Very professional service. Collection was on time. Would use again without doubt
02/07/13
No comment left by this customer.
02/07/13
No comment left by this customer.
02/07/13
No comment left by this customer.
02/07/13
Disappointing, booked, paid for 2 delivery men for heavy lift got 1! I had a baby a few weeks ago so could not help luckily a friend here
02/07/13
Collection a day late.
02/07/13
As promissed, hassle free collection
02/07/13
service was good would use again
02/07/13
No comment left by this customer.
02/07/13
Great service
02/07/13
I am very disapointed of your international delivery parcel that 5 items sent 5 different time are missing, the recipient had not received.
02/07/13
the website is very easy to use
02/07/13
5 Stars.
02/07/13
5 Stars.
02/07/13
first time i used service and was perfect, only comment i have is to get a better estimated time when item is collected so i can plan day
02/07/13
Easy to book, good service, pleasure to deal with
02/07/13
No 1
01/07/13
i have noticed with some other shipping firms they give a approx time of pick-up on the day when you check with them otherwise great service
01/07/13
4 Stars.
01/07/13
Easy to use. Speedy service will use again.
01/07/13
I would prefer it if like other delivery companies the driver can text when they think they may be on their way, waitingg
01/07/13
What an outstanding service. I would not hesitate reccomending this service to freinds and family or indeed using it again myself.
01/07/13
The email link to shipping label was for a previous order - parcel couldnt be collected and I ended up driving it to Courier myself
01/07/13
No comment left by this customer.
01/07/13
1 of my parcels took 48 hrs for delivery regardless of the fact I paid for 24hr delivery with no explanation
01/07/13
It all worked well. It would have been good to have been texted an ETA first thing in the morning so I could have organised my day better.
01/07/13
No comment left by this customer.
01/07/13
No comment left by this customer.
01/07/13
good as always but would be nice to get either a curt text when guy is 30mins away for example, or a 1hr slot when he could arrive
01/07/13
Very convenient, good value in comparison to Royal Mail, love how compares prices for you. Highly recommended!
01/07/13
No comment left by this customer.
01/07/13
Perfect service in every way. Thank you.
01/07/13
First time using a parcel delivery company, simple process, easy payment, simple collection, great price, fast delivery,
01/07/13
No comment left by this customer.
01/07/13
Excellent service
01/07/13
Excellent
01/07/13
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