We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,631 reviews.
good site easy to use, great prices
09/07/13
It would be helpful if the courier firm selected could inform the customer when the parcel was being picked up, eg AM or PM,
09/07/13
Excellent service
09/07/13
all went to plan,my parcel reached its destination smoothly.would use you again.
09/07/13
The recent experience was the worst.. I ve booked it on tuesday 2nd of july and today it's 9th July and our parcel not delivered yet. Worst
09/07/13
no comment
09/07/13
I am very happy to use this site again because very cheap and good service
09/07/13
Item arrived in very bad condition
09/07/13
It would be hard to better the service I received. It was fast & easy, and things like the e-mailed label and the tracking were very good.
09/07/13
great service
09/07/13
great service, no problems.
09/07/13
Trouble free
09/07/13
No comment left by this customer.
09/07/13
Good communication by mail, easy to follow instructions and delivery on time unlike other courier services.
09/07/13
dont charge the VAT
09/07/13
Very good but be better if u contact customer sometimes when there a problem
09/07/13
very pleased thank you
09/07/13
easy to use and very efficient collection and delivery
09/07/13
no comment
09/07/13
Excellent
09/07/13
no comment
09/07/13
Excellent service at a reasonable price - will be arranging another parcel delivery shortly
09/07/13
Very easy to order on line, clear insructions on postage labels & efficient delivery
09/07/13
no comment
09/07/13
no comment
09/07/13
City Link are fabulous. Your website could do with being made easier for small businesses who have repeat identical parcels.
09/07/13
As most of your customers are private, it would help if prices were shown as inclusive of vat. If you are a company, it makes no difference
09/07/13
Very easy to use and very happy with the service.
09/07/13
Good service - happy to use you again
09/07/13
Excellent service again and again.
09/07/13
no comment
09/07/13
Picked up as stated and delivered to my customer. Many thanks.
09/07/13
All went smoothly, my customer that I delivered to was happy. Best pricing around, will definitely use again.
09/07/13
on the ball
09/07/13
no comment
09/07/13
quick and easy to order and pay.
09/07/13
Still working well.Long may it continue.
09/07/13
Fantastic Service...will be using your services again in very near future...thank you
09/07/13
My parcel was left out the previous Friday for collection and it was not. I then had to rearrange and it was collected yesterday.
09/07/13
No comment left by this customer.
09/07/13
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