We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,631 reviews.
No comment left by this customer.
09/07/13
No comment left by this customer.
09/07/13
no comment
09/07/13
no comment
09/07/13
a morning or afternoon collection option would be brill !
09/07/13
The pick up and delivery where perfect you just need to improve tracking as you can't track parcels from nightfreight but still amazing site
09/07/13
Only thing to make better would be a more specific pick up time not just between 8am-6pm.
09/07/13
No comment left by this customer.
09/07/13
Picked up when promised. Delivered quickly. Thanks
09/07/13
Excellent. Keep up the good work !
09/07/13
No comment left by this customer.
09/07/13
Easy to book, good communication - Collected on day arranged - fuss free - delivered to recipient in excellent condition - top marks.!!
09/07/13
brilliant job will use again and recommend to friends
09/07/13
A time slot for collection would be much better
09/07/13
No comment left by this customer.
09/07/13
Very good service. item collected and delivery as requested. very pleased and would use again
09/07/13
good
09/07/13
Parcel recepient claimed goods damaged in transit. Photographs sent to me were not clear so I refunded £25 as a gesture of goodwill.
08/07/13
Nothing could improve your service! It's good enough!
08/07/13
no problems!
08/07/13
No comment left by this customer.
08/07/13
No comment left by this customer.
08/07/13
No comment left by this customer.
08/07/13
Excellent service at a great price. Once or twice has been some confusion with the labelling and addressing systems
08/07/13
Great tool to be able to find lowest package charges for courier of an item. All went smoothly. Thanks
08/07/13
Very good
08/07/13
A****************************
08/07/13
Great service again, Thanks
08/07/13
I have had no correspondence whatsoever ...parcel hasn't arrived. Returned to sender but I've had no confirmation of anything! I
08/07/13
AT LEAST PICK UP AND THEN DELIVER THE PARCELS THAT YOU COLLECT I PAID PROMPTLY AFTER BEING LET DOWN BY another courier
08/07/13
Nice and simple, no hassle, keen pricing. Very good.
08/07/13
No comment left by this customer.
08/07/13
Bristol/Bath Branch provide an excellent, and super service; exceptional local office. Plymouth poor!
08/07/13
no comment
08/07/13
no comment
08/07/13
Really happy with the service. Recommend.
08/07/13
no comment
08/07/13
excellent service!! Got to Texas in 4 days from UK...first class! Much cheaper than Royal Mail by almost half.
08/07/13
No comment left by this customer.
08/07/13
Parcel not collected on 1st or 2nd Jly. After many calls I had to drive 40 miles to drop off at depot myself - not happy - complaint in post
08/07/13
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