We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,292 reviews.
Easy to use. Speedy service will use again.
01/07/13
I would prefer it if like other delivery companies the driver can text when they think they may be on their way, waitingg
01/07/13
What an outstanding service. I would not hesitate reccomending this service to freinds and family or indeed using it again myself.
01/07/13
The email link to shipping label was for a previous order - parcel couldnt be collected and I ended up driving it to Courier myself
01/07/13
No comment left by this customer.
01/07/13
1 of my parcels took 48 hrs for delivery regardless of the fact I paid for 24hr delivery with no explanation
01/07/13
It all worked well. It would have been good to have been texted an ETA first thing in the morning so I could have organised my day better.
01/07/13
No comment left by this customer.
01/07/13
No comment left by this customer.
01/07/13
good as always but would be nice to get either a curt text when guy is 30mins away for example, or a 1hr slot when he could arrive
01/07/13
Very convenient, good value in comparison to Royal Mail, love how compares prices for you. Highly recommended!
01/07/13
No comment left by this customer.
01/07/13
Perfect service in every way. Thank you.
01/07/13
First time using a parcel delivery company, simple process, easy payment, simple collection, great price, fast delivery,
01/07/13
No comment left by this customer.
01/07/13
Excellent service
01/07/13
Excellent
01/07/13
excellent service at a good price will use again A+++
01/07/13
No comment left by this customer.
01/07/13
Great service, prompt pick up and speedy delivery. many thanks.
01/07/13
No comment left by this customer.
01/07/13
Very good and prompt efficient delivery service. Narrower collection time choice would be extremely useful.
01/07/13
No comment left by this customer.
01/07/13
No comment left by this customer.
01/07/13
fast, efficient service at a very good price. Definitely use again.
01/07/13
I'm just happy
01/07/13
No comment left by this customer.
01/07/13
would have liked better tracking, used Night Freight for a large package
01/07/13
Great service and a competive price - had nothing but trouble with cheaper couriers (myhermes)
01/07/13
No comment left by this customer.
01/07/13
The telephone number you give for City Link 0844 293 0389 is no longer in use
01/07/13
Excellent service. Will def. use again
01/07/13
No comment left by this customer.
01/07/13
No comment left by this customer.
01/07/13
No comment left by this customer.
01/07/13
Superb AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA1
01/07/13
Good quick service. Thank you
01/07/13
Used your service 4 times and perfect every time ,and your insurance is excellant value ,fully insured a £500 product for only about £8.
01/07/13
No comment left by this customer.
01/07/13
It's good but if they pick the parcels earlier it would be much better, normally they pick the parcels so late after 5 pm
01/07/13
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