We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,293 reviews.
no comment
09/07/13
Excellent
09/07/13
no comment
09/07/13
Excellent service at a reasonable price - will be arranging another parcel delivery shortly
09/07/13
Very easy to order on line, clear insructions on postage labels & efficient delivery
09/07/13
no comment
09/07/13
no comment
09/07/13
City Link are fabulous. Your website could do with being made easier for small businesses who have repeat identical parcels.
09/07/13
As most of your customers are private, it would help if prices were shown as inclusive of vat. If you are a company, it makes no difference
09/07/13
Very easy to use and very happy with the service.
09/07/13
Good service - happy to use you again
09/07/13
Excellent service again and again.
09/07/13
no comment
09/07/13
Picked up as stated and delivered to my customer. Many thanks.
09/07/13
All went smoothly, my customer that I delivered to was happy. Best pricing around, will definitely use again.
09/07/13
on the ball
09/07/13
no comment
09/07/13
quick and easy to order and pay.
09/07/13
Still working well.Long may it continue.
09/07/13
Fantastic Service...will be using your services again in very near future...thank you
09/07/13
My parcel was left out the previous Friday for collection and it was not. I then had to rearrange and it was collected yesterday.
09/07/13
No comment left by this customer.
09/07/13
No comment left by this customer.
09/07/13
No comment left by this customer.
09/07/13
no comment
09/07/13
no comment
09/07/13
a morning or afternoon collection option would be brill !
09/07/13
The pick up and delivery where perfect you just need to improve tracking as you can't track parcels from nightfreight but still amazing site
09/07/13
Only thing to make better would be a more specific pick up time not just between 8am-6pm.
09/07/13
No comment left by this customer.
09/07/13
Picked up when promised. Delivered quickly. Thanks
09/07/13
Excellent. Keep up the good work !
09/07/13
No comment left by this customer.
09/07/13
Easy to book, good communication - Collected on day arranged - fuss free - delivered to recipient in excellent condition - top marks.!!
09/07/13
brilliant job will use again and recommend to friends
09/07/13
A time slot for collection would be much better
09/07/13
No comment left by this customer.
09/07/13
Very good service. item collected and delivery as requested. very pleased and would use again
09/07/13
good
09/07/13
Parcel recepient claimed goods damaged in transit. Photographs sent to me were not clear so I refunded £25 as a gesture of goodwill.
08/07/13
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