We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,292 reviews.
The parcel appears to have arrived on time, prompt collection, everything as it should be. However, I couldn't track the parcel at all :(
02/07/13
Collected on time and delivered to recipent within 24Hours. Excellent service.
02/07/13
good all round service
02/07/13
No comment left by this customer.
02/07/13
Why not update your customers with estimated collection time as the day progresses, by text?
02/07/13
No comment left by this customer.
02/07/13
No comment left by this customer.
02/07/13
Everything went well
02/07/13
To have a time slot of 2 hrs or even am or pm collection would b great
02/07/13
Excellent service, will use again.
02/07/13
really silly my parcel is still not arrived
02/07/13
Order was not collected. 5 days later they showed up, after us using a different company
02/07/13
As far as I'm aware the parcel arrived in good time. Not heard anything to the contrary. The City Link Courier was on the ball and friendly.
02/07/13
collection on time-delivery on time.Good company.
02/07/13
Everything went as advertised. The parcel was collected from outside the house and the driver signed the paperwork. A very good service!!!
02/07/13
collected and delivered on time great service.
02/07/13
No comment left by this customer.
02/07/13
The order was not delivered until today. I sent two messages and I had no reply.
02/07/13
No comment left by this customer.
02/07/13
Excellent service
02/07/13
No comment left by this customer.
02/07/13
Pickup was on the correct day, item arrived with buyer undamaged. Shame about the PM website prices being shown *BEFORE* VAT though ¬_¬
02/07/13
pickup was2 days+a weekend late,disappointed arrival next day so that was good
02/07/13
great service!!!!!!!!!
02/07/13
TWO DAYS LATER AND I AM STILL WAITING FOR THE CLOWNS AT Courier TO COLLECT THE BLOODY PARCEL !!!
02/07/13
No comment left by this customer.
02/07/13
Absolutely shocking service. Courier did by arrive to another courier that subsequently caused me a great deal of trouble
02/07/13
Very pleased, filled out the online form at 10pm, parcel collected at 10am next day, delivered at 12 midday next day, keep up the good work.
02/07/13
No comment left by this customer.
02/07/13
No comment left by this customer.
02/07/13
Easy to use service. Pickup and delivery both on time. Goods arrived in perfect condition
02/07/13
No comment left by this customer.
02/07/13
No comment left by this customer.
02/07/13
i have not heard from your about my refund and 2 consignments were delivered but your system did not tell me . it is also impossible to spea
02/07/13
another super service as noraml ....well done everyone involved ............x
02/07/13
Great. Cross-Europe package collected and arrived on time in perfect condition at great price.
02/07/13
Excellent service, parcel collected & delivered next day.
02/07/13
All got here in time and in one piece. However, still too expensive for shipping.
02/07/13
Great service and always reasonably priced.
02/07/13
No comment left by this customer.
02/07/13
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