We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,915 reviews.
I will never use Parcel Monkey again. Pickup on Tuesday 25th by Nightfreight. Still not picked up and its Saturday 29th
29/06/13
No comment left by this customer.
29/06/13
No comment left by this customer.
29/06/13
No comment left by this customer.
29/06/13
no faults whatsoever
29/06/13
No comment left by this customer.
29/06/13
My parcel arrived before I had even told my sister that I had send something. Will be using this service again.
29/06/13
no criticism...perfect
29/06/13
When the person you collect from is impressed, you get a new potential customer
29/06/13
After Hermes messing the delivery up, Parcel Monkey saved the day! Absolutely EXCELLENT
29/06/13
Scotland to South of France in under 72 hours. What more could we ask for?
29/06/13
prompt collection and delivery. Great!
29/06/13
Collection was due on thursday but didn't collect until the saturday, delivery supposed to be next day but didn't arrive until wednesday.
29/06/13
Hi, really pleased only improvement would be a more specific collection time. thank you
29/06/13
No comment left by this customer.
29/06/13
excellent pick up and quick delivery, keep up the good work.
29/06/13
no comment
28/06/13
prompt service
28/06/13
considering i have NOT received my parcel yet, i would have to say your service has been awful so far and i would like to know its location!
28/06/13
if a guideline for the time of the pick up was available this would be most helpful
28/06/13
Courier turned up to collect packages, put a bag through the door and went away! Called DX to ask for re-visit but never came back.
28/06/13
posted friday, arrived saturday even though I didn't specify a saturday delivery!, I was expecting it to arrive on monday, first class servi
28/06/13
No comment left by this customer.
28/06/13
Top Job, can't fault it! Thanks for a great service!
28/06/13
....
28/06/13
Parcel arrived safely A star service thanks
28/06/13
No comment left by this customer.
28/06/13
Waited in all day in vaijn. Eventually had to take parcel to depot in rush hour. NOT GOOD, and not the 1st time this as occurred.
28/06/13
Collected on the correct day. Difficult to contact you with a query though. Took two emails to get my answer
28/06/13
2 recent collections - 1 was finally collected a day late. the other has not yet been delivered 3 days later
28/06/13
No comment left by this customer.
28/06/13
My parcel was not delivered, I was not contacts at the time, I have not been contacted since and you asked for my feedback! Pls contact me.
28/06/13
No comment left by this customer.
28/06/13
exellent service and price -will use again
28/06/13
Parcel damaged by Courier parcel monkey refused to compensate going elsewhere in future and would recommend others do the same !!!!
28/06/13
No comment left by this customer.
28/06/13
Extremely helpful following an incorrect postcode, but could have been resolved quicker if phoned instead of emailed.
28/06/13
No comment left by this customer.
28/06/13
No comment left by this customer.
28/06/13
No comment left by this customer.
28/06/13
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