We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,631 reviews.
parcels where picked up and delivered on time
09/07/13
no comment
09/07/13
A phone call, rather than an email, would speed up any collection/delivery issues much faster.
09/07/13
The parcel did not arrive when stated. Tracking info not updated. No call made to advise of an apparent problem with the address.
09/07/13
i waited all day 4 Courier & then found calling card but I'm sure nobody rang as I was near the door all day, card trapped in letter box!!
09/07/13
fast service. good couriers. thankyou.
09/07/13
Happy. All the way to Austrailia from Scotland. Will use again.
09/07/13
no comment
09/07/13
no comment
09/07/13
very happy. courier picked up at a decent time and on the day i booked it for
09/07/13
no comment
09/07/13
No comment left by this customer.
09/07/13
Please colect same day
09/07/13
No comment left by this customer.
09/07/13
No comment left by this customer.
09/07/13
The parcel was still showing as awaiting delivery 4 day after collection. I panicked& rang the buyer, only to be told it had already arfived
09/07/13
no comment
09/07/13
It would be more convenient to be able to take parcels to a shop or collection point instead of having to wait in for collection.
09/07/13
no comment
09/07/13
Price was the best I found and everything was very easy and efficient.
09/07/13
CITY LINK COURIERS EXTREMELY GOOD SERVICE. AAAAAAAAAAA+++++++++++
09/07/13
you were excellent
09/07/13
no comment
09/07/13
missed collection but arranged another collection spot on collected today instead of yesterday as planned
09/07/13
Absolutely satisfied. Thanks!
09/07/13
My parcel was delivered as promised, however it would be nice to have some forewarning on the extra charges prior to payment. Disappointing!
09/07/13
No comment left by this customer.
09/07/13
No comment left by this customer.
09/07/13
Msn hotmail views parcel monkey as junk, can this be changed? Also can paypal charge less? Other than that its great
09/07/13
No comment left by this customer.
09/07/13
The parcel was collected early in the morning and I was informed that it was being delivered
09/07/13
No comment left by this customer.
09/07/13
Parcel collection didn't work because the driver thought I was not at home
09/07/13
Great service. Parcel collected and delivered in time specified. Thanks.
09/07/13
Very quick efficient service, would use again
09/07/13
no comment
09/07/13
no comment
09/07/13
no comment
09/07/13
no comment
09/07/13
You did exactly what was expected - that is all I ask.
09/07/13
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