We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,293 reviews.
no comment
09/07/13
Turned up on the right day, had label, all good.
09/07/13
no comment
09/07/13
Parcel booked ..collect took 2 days.Poor tracking,promised next work-day took 2,no phone after 5pm,left answerphone got no reply, :-( driver
09/07/13
Pickup and drop off both when expected. No problems at all.
09/07/13
Your usual outstanding service! Many thanks
09/07/13
Excellence is standard with Parcel Monkey's "City Link" service.
09/07/13
broken plates again!!!
09/07/13
I booked at a reasonable price, the courier came to collect and it was delivered promptly with no damage. I can't ask for more than that.
09/07/13
Excellent service as always
09/07/13
no comment
09/07/13
pick up good,price eceedingly good service oevrall sending parcel to new zealand exceptional thanks
09/07/13
no comment
09/07/13
Excellent, prompt service and good value for money too!
09/07/13
the package was slightly damaged and a part missing. but it was an funny shape
09/07/13
Courier did not pick up or let me know could not pick up, could not get through to customer services
09/07/13
Good Service
09/07/13
no comment
09/07/13
just perfect
09/07/13
no comment
09/07/13
good
09/07/13
No comment left by this customer.
09/07/13
good site easy to use, great prices
09/07/13
It would be helpful if the courier firm selected could inform the customer when the parcel was being picked up, eg AM or PM,
09/07/13
Excellent service
09/07/13
all went to plan,my parcel reached its destination smoothly.would use you again.
09/07/13
The recent experience was the worst.. I ve booked it on tuesday 2nd of july and today it's 9th July and our parcel not delivered yet. Worst
09/07/13
no comment
09/07/13
I am very happy to use this site again because very cheap and good service
09/07/13
Item arrived in very bad condition
09/07/13
It would be hard to better the service I received. It was fast & easy, and things like the e-mailed label and the tracking were very good.
09/07/13
great service
09/07/13
great service, no problems.
09/07/13
Trouble free
09/07/13
No comment left by this customer.
09/07/13
Good communication by mail, easy to follow instructions and delivery on time unlike other courier services.
09/07/13
dont charge the VAT
09/07/13
Very good but be better if u contact customer sometimes when there a problem
09/07/13
very pleased thank you
09/07/13
easy to use and very efficient collection and delivery
09/07/13
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