We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,920 reviews.
Citylink collected and delivered on time, unlike Nightfreight.
02/07/13
Prompt collection by Nightfreight & safely delivered the following day - That's excellent service......Many Thanks !!!!!!!!!!!!!
02/07/13
No comment left by this customer.
02/07/13
No comment left by this customer.
02/07/13
brilliant and affordable, thank you
02/07/13
No comment left by this customer.
02/07/13
driver didnt turn up, i was sat waiting till 7pm and meant my order was late and unhappy customers. very disappointed!
02/07/13
I am still waiting to here something ..it has not been delivered to my home dont even know if it has been collected!!
02/07/13
very good service, my customer was happy with the good delivery. careful and gentle. keep up the good work.
02/07/13
No comment left by this customer.
02/07/13
No comment left by this customer.
02/07/13
No comment left by this customer.
02/07/13
Totally statisfied, our son received his parcel safely in New Zeland within five days and we were able to track the parcel on route.
02/07/13
No comment left by this customer.
02/07/13
very good thanks,
02/07/13
No comment left by this customer.
02/07/13
If there was away to tell what time around the courier would collect the item?
02/07/13
great simple service. package collected & delivered as planned
02/07/13
prices are going up
02/07/13
100% satisfied
02/07/13
super well pleased
02/07/13
parcel hasnt been delivered after 5 days where is it?????
02/07/13
great
02/07/13
My packets were collected and delivered within the timeframe given and in good order. The drivers were also courteous and helpful.
02/07/13
Fantastic service again from start to finish.
02/07/13
No comment left by this customer.
02/07/13
Very good cheap and helpful, thanks!
02/07/13
No comment left by this customer.
02/07/13
The parcel appears to have arrived on time, prompt collection, everything as it should be. However, I couldn't track the parcel at all :(
02/07/13
Collected on time and delivered to recipent within 24Hours. Excellent service.
02/07/13
good all round service
02/07/13
No comment left by this customer.
02/07/13
Why not update your customers with estimated collection time as the day progresses, by text?
02/07/13
No comment left by this customer.
02/07/13
No comment left by this customer.
02/07/13
Everything went well
02/07/13
To have a time slot of 2 hrs or even am or pm collection would b great
02/07/13
Excellent service, will use again.
02/07/13
really silly my parcel is still not arrived
02/07/13
Order was not collected. 5 days later they showed up, after us using a different company
02/07/13
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
